Staff Site Reliability Engineer

Early Warning Services • Scottsdale, AZ

1d • Hybrid

About The Position

The Staff Site Reliability Engineer applies software engineering and systems engineering practices to improve the reliability, resilience, scalability, and operational health of production services. The role partners with Software Engineering and other technology teams to engineer reliability, observability, recoverability, performance, and operational readiness throughout systems’ lifecycles.

This role provides technical leadership across multiple services and engineering teams, identifying cross-service risks and influencing engineering decisions beyond an individual application or team. Staff SREs develop reusable solutions, identify cross-service patterns, and multiply engineering capability through technical guidance, mentoring, automation, and knowledge transfer. The position follows Early Warning’s hybrid work model and is based in Phoenix, Arizona. Candidates must be independently eligible to work in the United States; employment visa sponsorship is not available.

The base pay range is $124,000–$165,000 per year. Candidates may also be eligible for a discretionary incentive plan and benefits.

Requirements

• Typically 8 or more years of relevant professional experience in Software Engineering, Site Reliability Engineering, Systems Engineering, Cloud/Platform Engineering, DevOps, Infrastructure Engineering, Architecture where applicable, or a comparable technical discipline.
• Experience with software development or scripting using one or more modern programming languages.
• Experience with software engineering principles, distributed systems, production troubleshooting, automation, and observability appropriate to the role’s level.
• Experience with public cloud technologies and architectures, preferably AWS, along with infrastructure, networking, Linux/Unix, and modern application architectures appropriate to the role’s level.
• Demonstrated analytical, problem-solving, communication, and collaboration skills appropriate to the scope of the role.

Nice To Haves

• Hands-on AWS experience, or comparable experience with another major cloud platform such as Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI).
• Experience developing, deploying, operating, or improving highly available production software or distributed systems.
• Experience with CI/CD, Infrastructure as Code, containers or orchestration, observability, monitoring, alerting, and software-delivery automation.
• Experience with SLIs, SLOs, error budgets, incident management, performance analysis, capacity management, resilience testing, disaster recovery, or operational readiness appropriate to the role’s level.
• Experience creating reusable automation, tooling, platforms, patterns, or practices that improve engineering effectiveness.
• Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, or a related technical field, or equivalent practical experience.

Responsibilities

• Apply software engineering, automation, and DevOps practices to improve how services are built, tested, deployed, observed, operated, and recovered.
• Use data, evidence, experimentation, and engineering analysis to identify reliability risks, test assumptions, and guide technical decisions.
• Define, implement, or improve service-level indicators (SLIs), service-level objectives (SLOs), error budgets, and other service-health measures.
• Improve observability through metrics, logging, tracing, monitoring, alerting, dashboards, and service-health instrumentation.
• Drive continuous improvement in CI/CD, observability, deployment practices, Infrastructure as Code, automation, testing, incident response, capacity management, resilience, and operational readiness.
• Identify recurring or systemic production issues and turn operational experience into improvements in code, architecture, automation, tooling, and engineering practices.
• Partner with Software Engineering teams to incorporate reliability, resiliency, scalability, performance, observability, recoverability, and operational readiness throughout the development lifecycle.
• Participate in or lead incident response, troubleshooting, service restoration, and blameless post-incident learning.
• Provide technical leadership and escalation support for significant or complex production incidents, and improve on-call effectiveness and sustainability across services and teams.
• Reduce operational toil and unnecessary manual intervention through software, automation, reusable patterns, and improved engineering practices.
• Create reusable engineering patterns, tooling, and automation; provide technical guidance, mentoring, and knowledge transfer that enable teams to address reliability problems.
• Drive technical decisions on complex, cross-team reliability problems without formal authority and demonstrate impact beyond an individual service.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans.
• Company contributions to a Health Savings Account (HSA) or pre-tax flexible spending accounts for commuting, health, and dependent care expenses.
• 401(k) plan with a 100% company Safe Harbor match on the first 6% deferred, immediately upon eligibility.
• Flexible Time Off for exempt (salaried) employees or generous PTO for non-exempt (hourly) employees.
• 11 paid company holidays and a paid volunteer day.
• 12 weeks of paid parental leave.
• Maven Family Planning support, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• Discretionary incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed