Staff Services Analyst I/II - Behavioral Health -HHSA

County of Napa • Napa, CA

5d

About The Position

The Napa County Health and Human Services Agency’s Behavioral Health Division is seeking a Staff Services Analyst I or II for its Administration team. The position supports analytical and administrative functions, including data collection and analysis, state reporting, research, process improvement, and development of reports and dashboards. The analyst works with internal teams and external partners to meet reporting requirements, improve data accuracy, evaluate processes, and identify opportunities to increase efficiency through technology and automation.

The Staff Services Analyst I is the entry level of the series and may work under general supervision or direction. The role performs analytical tasks of increasing difficulty and routine administrative-services analysis; assignments may grow in complexity as the employee develops experience and skills. The Staff Services Analyst II is the journey level, works under direction, and performs more difficult, responsible, varied, and complex analyst functions. At either level, the incumbent may serve as a resource to staff and other groups; the Analyst II may also administratively oversee programs, projects, assignments, or specialized activities of lower-level staff.

The recruitment will fill one full-time vacancy. The resulting eligibility list may also be used for current and future full-time, part-time, limited-term, and extra-help vacancies for up to one year. The position includes 32 hours of Winter Time Off under the Memorandum of Understanding. Napa County employees are Disaster Service Workers and may be asked to provide critical services during emergencies.

Requirements

• Staff Services Analyst I: No related experience is required.
• Staff Services Analyst I: Bachelor’s degree from an accredited college or university, preferably with major coursework in business administration, public administration, systems analysis, accounting, or a related field.
• Staff Services Analyst II: One year of administrative management, personnel, fiscal, budgetary, staff development, or data-processing analysis experience, including preparing recommendations and reports; alternatively, one year of experience as a Staff Services Analyst I.
• Staff Services Analyst II: Education equivalent to college graduation with major coursework in business administration, public administration, systems analysis, accounting, or a related field.
• For either level, responsible supervisory or higher-level experience in difficult analytical work—including independent research, analysis, and report preparation in administrative, management, personnel, fiscal, budgetary, or data-processing areas—may substitute for required education on a year-for-year basis.
• Possess and maintain a valid California Driver’s License, and maintain any required license, certification, or registration in active, good standing status during employment.
• Working knowledge of SQL, Microsoft Power BI, and Microsoft Power Automate.
• Strong analytical, organizational, research, and problem-solving skills.
• Experience collecting, validating, analyzing, and interpreting complex data.
• Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Ability to develop reports, dashboards, and data visualizations.
• Ability to identify workflow improvement and process-streamlining opportunities.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively.

Nice To Haves

• Familiarity with Microsoft Power Apps or similar applications.
• Proficiency in Microsoft OneNote for organizing information, documenting procedures, and maintaining shared team resources.

Responsibilities

• Collect, validate, analyze, and interpret data.
• Support state reporting and other reporting requirements.
• Conduct research and prepare reports and dashboards.
• Evaluate existing processes and improve data accuracy.
• Identify opportunities to increase efficiency through technology and automation.
• Develop data visualizations and streamline workflows.
• Collaborate with internal teams and external partners.
• Depending on level and assignment, serve as a resource to staff and other groups; the Analyst II may administratively oversee programs, projects, assignments, or specialized activities of lower-level staff.
• During emergencies, potentially pivot from regular duties to provide critical services as a Disaster Service Worker.

Benefits

• 32.0 hours of Winter Time Off under the Memorandum of Understanding.
• A benefits package is offered; details are available through the benefits package link in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level