Staff Scheduling Coordinator

The Ohio State University

2d • Onsite

About The Position

The Staffing Coordinator provides supportive services to University Hospital/Ross Float Pool and Clinical Resources staff. The role serves as a liaison between departmental service lines by providing staffing support, guidance, direction, and assistance. It also provides staffing and clerical assistance to Administrative Nursing Supervisors and the Clinical Resources cost center. The coordinator must be flexible as the department grows, and should promote cooperation and mutual respect while interacting with the departments served.

The position is based at University Hospital - Doan Hall. It is a regular position scheduled for 36 hours per week, with 12-hour shifts from 7 a.m. to 7 p.m. The posting requires availability on weekends and holidays.

Requirements

• High school diploma or GED.
• One year of relevant experience.
• Six months of experience (or 600 hours of training) using computers to generate materials ranging from basic to complex.
• Six months of experience (or 600 hours of coursework) in office practices and procedures.
• Six months of experience (or 600 hours of coursework) in customer service.
• Three months of experience (or 300 hours of training) using word-processing equipment consistent with the position description.
• Must be able to work three 12-hour shifts, from 7 a.m. to 7 p.m., with no rotating shifts.
• Must be available to work weekends and holidays.

Nice To Haves

• Certification or vocational training.
• Two to four years of relevant experience.
• One year of related medical secretarial experience, or completion of an associate's degree program with three courses in medical terminology.
• Experience processing University travel.

Responsibilities

• Partner with the Staffing Supervisor, Administrative Nursing Supervisors, Float Pool staff, and unit Charge Nurses to address hospital-wide staffing demands, using problem-solving, negotiation, and conflict-resolution skills.
• Serve as the first point of contact for incoming communication to the Clinical Resources Department and provide outstanding customer service.
• Respond to inquiries from Float Pool staff, unit Charge Nurses, and Nursing Management, answering or directing questions to the Administrative Nursing Supervisor or Director as appropriate.
• Take calls related to staffing decisions.
• Transcribe incoming staffing requests onto the master Staffing Report Sheet.
• Compile pertinent staffing information to complete staffing every four hours.
• Greet and direct visitors, including staff and job candidates.
• Contact Float Pool staff members who have not arrived for duty and immediately notify the Administrative Nursing Supervisor or Nursing Manager that an employee has not arrived for a scheduled shift.
• Handle department payroll.
• Complete an end-of-shift summary of events.
• Maintain Float Pool logs, including VOT/MOT, Dodd Hall rotation, and Force Place logs.

Benefits

• Retirement plan options with employer contributions.
• Health insurance options, including dental, vision, and prescription coverage beginning on day one.
• Paid vacation and sick leave.
• Short- and long-term disability.
• Paid parental leave.
• Access to the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED