Staff Project Manager, PSA

Collaborative Solutions • Santa Ana, CA

6d • $125,000 - $147,000 • Onsite

About The Position

Collectors is seeking a Staff Project Manager to lead complex, high-visibility enterprise initiatives from kickoff through launch. Projects may include site expansions, new business initiatives, technology and automation deployments, AI-assisted grading, and systems rollouts. This staff individual-contributor role works regularly with executive leaders, including C-suite stakeholders, and handles confidential business, financial, and strategic information with sound judgment and discretion.

The position reports directly to the Director of Continuous Improvement and is onsite at Collectors’ Santa Ana, California headquarters. In-person collaboration with operations, technology, and leadership teams is considered critical to the role’s success.

Requirements

• Bachelor’s degree in Business, Management, Engineering, or a related field.
• At least 7 years of project management experience delivering large, complex, cross-functional initiatives.
• Experience leading technology or systems implementations, site or operational expansions, or both.
• Ability to communicate with and influence senior executives, including preparing and presenting executive-level materials.
• Demonstrated discretion and integrity when handling confidential and sensitive business information.
• Strong organizational, analytical, and problem-solving skills, including the ability to manage multiple high-priority projects at once.
• Excellent written and verbal communication skills.
• Comfort operating with ambiguity in a fast-paced, growing organization.
• Authorization to work in the United States.

Nice To Haves

• Master’s degree.
• PMP certification.

Responsibilities

• Lead large, complex projects from initiation through close, delivering on scope, schedule, budget, and quality commitments.
• Build and maintain integrated project plans covering milestones, dependencies, critical paths, and resource needs across workstreams.
• Drive decisions, hold teams accountable to commitments, and escalate blockers with recommended paths forward.
• Manage cross-functional projects such as site launches, operational expansions, and new business initiatives, coordinating across Operations, Finance, Facilities, HR, Legal, and Technology.
• Lead technology and automation deployments, including AI-enabled and equipment-driven initiatives, partnering with Product and Engineering to move projects from pilot to scaled operation.
• Define operational readiness criteria and go-live plans.
• Communicate project status to executive leadership, steering committees, and business unit leaders as the primary project contact.
• Prepare executive-ready updates, dashboards, and presentations that explain status, risks, financial impact, and decisions needed.
• Facilitate steering committee and project review meetings, driving alignment and documenting decisions and actions.
• Handle confidential initiatives and information with discretion, maintaining appropriate access controls and information-handling practices.
• Build relationships with internal stakeholders and external partners, including vendors, contractors, and technology providers.
• Manage vendor timelines, deliverables, and dependencies within overall project plans.
• Identify risks and issues, develop mitigation plans, and track them to resolution.
• Track project budgets and resource allocation, and flag variances and tradeoffs to leadership.
• Contribute to project management standards, templates, and best practices to improve delivery quality and consistency.

Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Fertility, commuter, and educational assistance benefits for eligible full-time employees.
• 401(k) matching plan.
• Flexible time off for salaried employees.
• Ten company-paid holidays for regular, full-time employees.
• Discounts on select grading services for approved submissions.
• Flexible schedules may be available on some teams.
• Celebrations, holiday events, and team-building activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior