Staff Product Operations Manager - Field Operations

Aurora Innovation•Dallas, TX

11h•Onsite

About The Position

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly. The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone. At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. Aurora’s Product Operations team is at the fore-front of technology, providing partnership to product, operations & engineering and ensuring commercial operations capabilities are delivered on time, safely and efficiently. We do so by establishing best practices, designing processes & systems, introducing automation & insights and by supporting the delivery of new capabilities. We are looking for a Staff Product Operations manager with network & infrastructure planning and logistics technology experience to join us on this exciting journey. You will report directly to the Director of Product Operations and be based in Dallas, Texas.

Requirements

8+ years of experience in a technology-focused role such as Product Management, Product Operations, Business Strategy, Product Commercialization, Technical Program Management, or Sales Strategy and Operations
BA/BS degree in related technical subject (e.g. Industrial Engineer, Computer Science, Engineering), or equivalent practical experience in a technical field
Experience implementing technology within the network planning, logistics technology and dispatch domain
Experience working with BI tools (Tableau, Looker, PowerBI, etc)
Strong verbal and written communication and interpersonal skills, with the ability to work with cross-functional teams and external partners

Nice To Haves

MBA or equivalent
Experience in the autonomous vehicle, automotive, trucking, transportations, and (or) logistics industry
Experience managing enterprise-level product rollout
Strong technical background, with an understanding of the development process
Proficiency in analyzing data, metrics, and feedback to identify issues, trends, and tooling improvements to make informed decisions
Ability to build strong cross-functional relationships; experience working directly with senior stakeholders across product, operations and engineering

Responsibilities

Coordinate and facilitate the launch & adoption of new capabilities and products within the field operations, vehicle operations and customer operations domain
Oversee feedback channels, support triaging and analyze performance data to drive continuous improvement
Partner with your customers to develop a capability roadmap that supports meeting our companies objectives
Provide transparency and create alignment through effective communication of upcoming launches, opportunities, issues and decisions
Act as an subject matter expert and provide guidance, clarity and training support