Staff Product Manager, Technical

Robots and Pencils

About The Position

Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there. We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship. About the Role We're looking for a Staff Product Manager to define product strategy and lead delivery across major client engagements. This role is ideal for a seasoned product leader who can own the full product lifecycle, build trusted relationships with senior client stakeholders, and bring both strategic vision and hands-on delivery discipline to the engagements they support. In this role, you will work as the senior product voice on a cross-functional team, setting direction, driving alignment, and owning outcomes from discovery through delivery. You'll partner closely with client leadership, mentor other PMs, and bring the experience and judgment to navigate the most complex product challenges.

Requirements

7+ years of experience in product management, with a strong consultative background
Demonstrated ability to define product strategy and vision for complex digital engagements
Deep experience leading discovery, roadmapping, and delivery across multi-stakeholder environments
Strong executive communication and client advisory skills
Track record of driving cross-functional alignment and influencing without authority
Experience defining and tracking product success metrics
High accountability, ownership, and follow-through
Proficiency with product tools across discovery, roadmapping, and delivery (e.g., Jira, Productboard, Amplitude, Miro)
Deep applied experience with AI tools to drive product discovery, research synthesis, and documentation at speed (e.g., Claude)

Nice To Haves

Experience in a consulting or professional services environment, or exposure to AI/ML product development or data platforms, is a plus

Responsibilities

Define product strategy and vision for major client engagements, setting direction in alignment with client goals and business outcomes
Own the product roadmap end-to-end, driving prioritization across business value, technical constraints, and delivery timelines
Lead complex discovery and problem framing with senior client stakeholders, ensuring the right problems are defined before solutions are built
Define product success metrics and use data to evaluate outcomes, inform priorities, and drive continuous improvement
Drive cross-functional alignment across engineering, design, delivery, and strategy to keep complex engagements moving
Bring an AI-forward mindset to your daily work, using tools like Claude to drive product discovery, research synthesis, and documentation at speed
Build and maintain trusted advisor relationships with client leadership, serving as a reliable strategic partner on product direction
Communicate strategy, tradeoffs, and recommendations clearly and confidently at the executive level
Lead complex stakeholder working sessions, workshops, and decision-making forums across large, multi-stakeholder organizations
Establish product delivery standards and practices on the engagements you support
Mentor senior and mid-level PMs, helping them grow their product thinking, client skills, and delivery impact
Act as a technical escalation point on complex product, scope, and prioritization challenges