Staff Product Manager - Payments

Jane

2d•$146,400 - $228,600•Remote

About The Position

This role is focused on the Payments domain, a critical and high-stakes area at Jane that impacts how thousands of clinics get paid and how their patients experience paying for care. The Staff Product Manager will work directly with the Payments teams to set the strategy for the next 18 to 24 months and then execute on that strategy. The hiring manager, Chris, leads Product Management for Billing and Clinical at Jane and has extensive experience in US healthcare technology, aiming to improve the experience for those delivering care.

Requirements

5+ years of product management experience specifically in payments, ideally at a company built on Stripe's platform.
Experience in vertical SaaS at a mid-market to enterprise scale, turning complex payments infrastructure into products customers can trust.
A track record of working closely with engineering teams on technically complex, high-ambiguity problems, and driving strategy without someone mapping out every step for you.
Demonstrated curiosity about applying AI to your own workflows and decision-making, beyond using it to summarize documents or plan a trip.
Payments expertise is essential.

Nice To Haves

Healthcare experience is a nice-to-have, not a requirement.

Responsibilities

Set the product strategy and roadmap for Payments, and shape how that connects to roadmaps across the broader Billing group, building a clear case for where we need to go over the next 18 to 24 months.
Lead cross-functional collaboration with engineering, design, and product partners, becoming the trusted voice on payments across Jane and removing the barriers that slow other teams down when payments touches their work.
Champion improvements to our Stripe integration and payments architecture, closing gaps that have built up as the platform has scaled.
Partner directly with senior leadership to translate big, ambiguous problems into clear plans and tradeoffs the wider team can rally around.
Drive meaningful impact for the clinics and patients who depend on Payments, aligning stakeholders and leadership across Jane around the value we're creating, with the goal of making Jane Payments the obvious choice.