Senior Product Manager - Payments

Warner Bros. Discovery•New York, NY

About The Position

Warner Bros. Discovery is seeking a Senior Product Manager to lead the development and optimization of their payment checkout experience. This role involves refining existing payment flows and capabilities, identifying opportunities to improve conversion, and developing a strategic roadmap that enhances customer acquisition and supports future business needs. The ideal candidate will have a deep understanding of global payment systems, checkout experiences, transaction performance, and subscription commerce, with a passion for delivering a seamless, high-converting customer experience. As a product manager, the candidate will also foster a culture of collaboration, product excellence, experimentation, and high performance.

Requirements

6+ years product management experience.
3+ years experience in commerce / payment system products.
Experience launching and developing products and features for a global audience.
Excellent written and verbal communication skills to effectively communicate and present to stakeholders at all levels of the business.
Demonstrate strong ownership to deliver exceptional customer experiences and customer empathy.
Experience developing consumer facing experiences across multiple platforms (e.g., web, mobile, connected TV).
Experience working with and managing the needs of multiple stakeholders and business teams.
Experience driving clarity in ambiguous situations and drive forward progress.
Experience with data analysis, and driving insights and making business decisions through data.

Responsibilities

Optimize payment checkout performance across platforms and regions, ensuring localized payment experiences and seamless transaction flows that maximize successful signups and reduce customer friction.
Partner with payment providers, wallet partners, and platform stakeholders to deliver reliable, high-converting customer payment experiences.
Design and deliver new checkout and payment capabilities to support evolving subscription products, payment methods, and global commerce initiatives.
Collaborate with partner product teams, marketing, analytics, engineering, and customer support teams to identify conversion opportunities, gather customer feedback, and develop and communicate roadmap priorities to leadership and stakeholders.
Define and measure KPIs for checkout and payment performance, ensuring appropriate instrumentation, funnel reporting, and analytics capabilities are in place to monitor conversion, transaction success, and customer behavior.