Staff Product Manager, Metacognition

Fastly•San Francisco, CA

7d•Hybrid

About The Position

Fastly is looking for a Staff Product Manager to help define and lead our next-generation platform intelligence experience as part of the Metacognition Team. This team is responsible for how customers understand, trust, and act on everything happening across the Fastly platform, from performance and reliability to security and cost. Our mission is to provide the reporting, analysis, visualizations, intelligence, and underlying data pipelines that help customers navigate constant uncertainty and continuously adapt. You’ll play a central role in shaping how signals across the platform become clear, actionable insights, from developer workflows all the way to executive-level narratives. This role sits at the intersection of observability, security intelligence, reporting, and platform UX, and is critical to Fastly’s broader platform and growth strategy.

Requirements

7+ years of product management experience, ideally in developer tools, observability, security, or platform infrastructure
Strong understanding of logs, metrics, and event-driven systems—and how they translate into real-world debugging, optimization, and decision-making
Experience turning complex data into intuitive user experiences, dashboards, or reporting tools
Demonstrated ability to operate across multiple domains (e.g., observability + security + UX) and bring them into a cohesive product vision
Strong customer empathy, with the ability to translate raw signals into meaningful insights and actionable outcomes
Experience working cross-functionally with engineering, design, marketing, and sales to deliver impactful products
Excellent communication skills, including the ability to connect technical details to executive-level value

Nice To Haves

Observability tools like Datadog, New Relic, Grafana, or OpenTelemetry
Security analytics, threat intelligence, or attack visibility systems
Building unified dashboards or reporting systems that serve both technical and business audiences
Edge computing, CDN infrastructure, or distributed systems
Data analysis and experimentation (SQL, Amplitude, Mixpanel, etc.)
Designing insight-driven product experiences in SaaS platforms

Responsibilities

Own and drive the vision and roadmap for Fastly’s intelligence layer, spanning observability, reporting, security insights, and executive-level summaries
Define what signals matter across the platform—performance, reliability, security, and usage—and ensure they are accessible, trustworthy, and actionable
Translate complex system behavior (logs, metrics, events, threats) into intuitive visualizations and narratives for both technical users and business stakeholders
Partner with engineering to evolve data pipelines, ingestion, and analysis systems that power real-time and historical insights at scale
Collaborate with design to create cohesive, unified experiences across dashboards, alerts, and reporting surfaces
Work cross-functionally with security, platform, and go-to-market teams to ensure insights reflect real customer value and drive adoption
Define and track success metrics that demonstrate both customer value (time-to-insight, actionability) and business impact (adoption, expansion, retention)
Help tell the story of Fastly’s value—internally and externally—by enabling customers (and our teams) to clearly see the impact of the platform

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance.
Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees.
We also offer 401(k) (including company match) and an Employee Stock Purchase Program.
For 2026, we offer 11 paid local holidays, 11 paid company wellness days.

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