Staff Product Manager, Healthcare

GoTo • Lumberton Township, NJ

9d • $130,000 - $173,000 • Remote

About The Position

At GoTo, innovation through practical AI touches every part of our company—not just our technical teams. We embrace intuitive, user-friendly AI-driven tools and creative problem-solving to improve the way we work together and serve our customers. Here, you’ll join a collaborative community that’s always learning, adapting, and leading through change. If you’re eager to build strong relationships and make a meaningful daily impact, GoTo is the place for you.

Requirements

• 5+ years of product management experience owning a roadmap and shipping SaaS products, ideally within communications, UCaaS, CCaaS, or CX platforms.
• Deep, firsthand understanding of U.S. healthcare operations, including HIPAA, patient data handling, EHR ecosystems (e.g., Epic, Athenahealth, NextGen), and real-world clinical and front-office workflows.
• Proven ability to drive segment-specific differentiation on a horizontal platform, with measurable business outcomes such as improved win rates, bookings growth, or reduced churn.
• Strong strategic and analytical mindset, with the ability to prioritize, evaluate AI opportunities (e.g., voice AI, LLMs), and tie product decisions directly to revenue and market impact.
• Exceptional cross-functional leadership with a track record of influencing without authority and thriving in high-autonomy, high-accountability environments.

Responsibilities

• Define and drive the 12-month product roadmap for GoTo Connect for Healthcare, grounded in deep customer discovery, market data, and measurable business impact.
• Partner cross-functionally with Engineering, UX/Design, Sales, Product Marketing, Customer Success, and EHR partners (e.g., Epic, Athenahealth, NextGen) to deliver differentiated, high-impact healthcare solutions.
• Lead healthcare-focused customer discovery (interviews, advisory boards, win/loss analysis) and translate insights into clear product requirements and prioritized integration strategies.
• Deliver meaningful product outcomes, including expanded EHR integrations, AI-powered healthcare workflows, and features that improve win rates, attach rates, and reduce churn.
• Create compelling sales enablement assets (competitive positioning, ROI tools, workflow messaging) that empower GTM teams to win in competitive healthcare deals.

Benefits

• Comprehensive health benefits
• Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
• Tuition reimbursement and access to instructor-led and on-demand learning and development programs
• The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
• Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed