Staff Product Manager, B2B

Stepful•New York, NY

23d•$200,000 - $250,000•Onsite

About The Position

Stepful is a workforce platform that is redefining how America's largest health systems build, train, and retain their talent. Since its founding in 2021, Stepful has trained over 32,000 practice-ready healthcare workers. Layering onto its successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. The company is improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Stepful's students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. The company has partnerships with half of the top 10 health systems in the US and is in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. The company was named the #1 EdTech company in the U.S. by TIME for 2025. Stepful's values are: Care first, Learn quickly, Build together, and Own it. The company is looking for mission-driven builders who thrive in fast-paced, ambiguous environments and embody these core values. Stepful is launching the next frontier of its mission: helping healthcare providers upskill their own employees through Stepful for Business (S4B), its enterprise offering. The company already has early enterprise customers who love the product, despite the fact that nearly everything still runs on spreadsheets and manual workflows. Now, Stepful is ready to build real software, at scale, from the ground up. This role is an opportunity to own that journey. As the founding Product Manager for S4B, the individual will work directly with healthcare systems, AEs, client success managers, operators, and executives to build scaled offerings that solve a massive workforce problem in healthcare. This role operates in true 0→1 and 1→100 territory: high-autonomy, high-visibility, and high-impact. The individual will define what Stepful builds, how it scales, and how it becomes fundamental to Stepful’s growth and long-term success as a business.

Requirements

10+ years of B2B product management experience building exceptional products to support complex workflows.
Experience building and scaling 0→1 B2B or enterprise products and a track record of driving strategy, execution, and adoption.
Strong product fundamentals: focused backlog prioritization, roadmap ownership, hypothesis-driven experimentation, structured discovery, clear documentation, etc.
Exceptional stakeholder management and influencing skills; ability to work with AEs, operators, execs, and technical teams and earn their trust quickly.
Comfort traversing across complex data sets and enjoy writing SQL to generate own insights.
Ability to clearly articulate tradeoffs and make decisions with imperfect information.
Ability to move quickly, find the 80/20, and demonstrate a track record of delivering measurable impact fast.
Experience operating in complex or operationally-heavy environments where tech empowers humans, not replaces them.
Excellent written and verbal communication skills and ability to craft narratives that drive alignment and action.

Nice To Haves

Experience building products for healthcare, education, workforce development, or similar regulated industries.
Experience navigating enterprise procurement or working with large healthcare systems.
Experience working closely with sales, customer success, or go-to-market teams to shape product strategy.
Experience building internal tooling or workflow automation products.
Personal experience working with (or building solutions for) operational teams who manage cohorts, certifications, or employee development programs.

Responsibilities

Create and scale the end-to-end product strategy and roadmap for Stepful for Business, turning manual workflows into scalable software that delights enterprise customers.
Partner closely with AEs, client success managers, and S4B operators to deeply understand customer pain points and prioritize what gets productized (and what doesn’t).
Own the full product lifecycle: from discovery, prototyping, and stakeholder alignment through execution, launch, and iteration.
Collaborate with product designers and engineers to ship product quickly, balancing speed with thoughtful architecture in a deeply operational environment.
Translate enterprise customer needs into strategic roadmaps that meet expectations while staying aligned with Stepful’s long-term vision.
Build relationships with high-stakes enterprise customers, gather feedback directly, and ensure Stepful becomes an indispensable partner in their workforce development strategy.
Measure product success using clear metrics tied to customer adoption, engagement, and retention.