Staff Product Manager

The Staff Product Manager at Method is responsible for leading cross-functional teams in driving innovative digital solutions that meet user needs and drive business value for clients. They serve as a primary point of contact and trusted advisor to C-suite/CXO-level clients, influencing and delivering the vision and business case of solutions. Additionally, they inspire and lead a talented team of designers, developers, QA, and other product strategists, manage client communications and day-to-day interactions, and provide mentorship and coaching to team members. The Staff Product Manager plays a crucial role in driving client value throughout the product lifecycle and ensuring the delivery of industry-leading approaches and methods.

• Drive client value through all aspects of the product lifecycle
• Lead the project team to deliver solutions that meet business requirements and delight users
• Consult with clients to understand and convey strategic business objectives
• Influence stakeholders and guide conversations to desired outcomes
• Evaluate end-users' needs through interviews and ethnography
• Translate business and user needs into user flows, feature maps, user stories, etc.
• Design, coordinate, and facilitate workshops including design thinking, empathy building, and ideation
• Support the creation of omni-channel Journey Maps, Experience Maps, and Service Blueprints
• Demonstrate competency in all core product capabilities with internal teams and clients
• Conduct stakeholder interviews and research
• Conduct customer/user research and testing
• Facilitate stakeholder/user workshops
• Conduct market landscape and build vs buy analysis
• Define flows, features, and requirements
• Create product roadmaps and prioritize features
• Develop deployment, go-to-market, and change management strategies
• Collaborate with the team as a coach and mentor, giving constructive feedback and resolving conflict
• Partner with the Business Development team to craft proposal responses and contribute to scoping work
• Collaborate with developers to determine the feasibility of requirements and prioritize recommendations
• Partner with designers and developers to create testable concepts to validate hypotheses and optimize experiences

• 7+ years of relevant consulting, digital agency, or industry experience in user experience, digital strategy, or product management
• Understanding and knowledge of UX/UI best practices
• Experience leading and collaborating with cross-functional teams
• Ability to drive client value through all aspects of the product lifecycle
• Strong problem-solving skills and business acumen
• Ability to break down complex problems and identify project needs
• Excellent communication and client management skills
• Proficiency in stakeholder interviews and research
• Experience in customer/user research and testing
• Ability to facilitate workshops and design thinking sessions
• Knowledge of market landscape and build vs buy analysis
• Proficiency in defining flows, features, and requirements
• Experience in product roadmapping and prioritization
• Familiarity with deployment, go-to-market, and change management strategies
• Ability to coach and mentor team members
• Strong collaboration and conflict resolution skills
• Familiarity with proposal crafting and scoping work
• Ability to work with developers to determine feasibility and prioritize recommendations
• Experience in creating testable concepts and validating hypotheses

• Continuing education opportunities
• Flexible PTO and work-from-home policies
• 401K matching
• Health, Dental and Vision benefits, starting on day 1
• Friday company lunches, company outings, along with beer and a lot of snacks
• Health and wellness programs
• Other location specific perks (just ask!)