Staff Product Engineer

Illumina•San Diego, CA

11h•$118,200 - $177,200

About The Position

At Illumina, the Staff Product Engineer helps ensure the reliability and quality of consumables used in genomic sequencing. Working across R&D, manufacturing, quality, suppliers, and customer support, the role leads investigations into product and production issues, supports product development, and drives continuous improvements that affect researchers, clinicians, and patients worldwide. The position also provides technical guidance and expertise, supports product performance monitoring, and contributes to the optimization and release of new products into production.

Requirements

Strong background in molecular biology, biochemistry, chemical engineering, or an equivalent field.
Some experience in the NGS industry and extensive experience using Illumina sequencing platforms.
Solid data-analysis skills and a logical approach to problem solving.
High-level computer data-analysis and statistical knowledge.
Good interdepartmental communication and documentation skills.
Successful project-management experience.
Experience with Statistical Process Control and DOE techniques.
Typically, at least 8 years of related experience with a bachelor's degree, 6 years with a master's degree, or 3 years with a PhD; equivalent experience is also accepted.

Nice To Haves

Experience supporting manufacturing or sustaining products and transferring products from R&D to production.
Experience with high-volume manufacturing in a high-tech, high-volume consumables industry.
Experience with product-development processes and project management.

Responsibilities

Lead investigations and troubleshoot production-line issues related to consumable performance in collaboration with Process Engineering, Quality, suppliers, and Customer Support.
Provide technical expertise and leadership to resolve issues.
Analyze production and QC data, test results, and issue reports, and provide technical guidance.
Provide analytical data support and product expertise to development teams.
Work with Quality and product groups to resolve customer quality and reliability problems.
Conduct controlled new-product optimization tests and experiments, including DOEs, with R&D for release into production.
Drive product performance improvements through field-performance monitoring, continuous improvement, investigations, leadership, and technical mentoring.
Assist in defining technical requirements for new products.
Provide feedback to process owners and lead teams in resolving quality issues.
Recommend and implement new QC techniques where needed.
Conduct risk assessments for design changes to products already on the market.
Collaborate with development teams and subject matter experts to identify root causes for on-market investigations.