Staff Product Designer, Judiciary.

Urban Ridge Supplies•New York, NY

3d•Hybrid

About The Position

Clio is seeking a Staff Product Designer for its new Judiciary team, which is developing technology to help judges and clerks navigate their work in the age of AI. The role focuses on creating products for courts and judges that protect judicial independence and impartiality while meeting rigorous standards for transparency, security, and the integrity of judicial decision making. The designer will lead strategy and end-to-end experience design for a zero-to-one product in an emerging space, from discovery and opportunity framing through launch and iteration. Working on a small team, the designer will partner closely with Product and Engineering leaders to set vision, raise quality, and shape AI experiences that are trustworthy, explainable, and appropriately controlled. The position calls for someone who can thrive amid ambiguity, build a deep understanding of niche customer needs, and turn that understanding into clear direction, cohesive experiences, and measurable outcomes. The role is available to candidates across Canada (excluding Quebec) and the US. Candidates located near Clio hubs in Burnaby, Calgary, or Toronto are expected to work in the office at least twice per week on designated Anchor Days. Clio describes its work environment as hybrid, with an in-office minimum twice weekly for local employees in specified locations.

Requirements

At least 8 years of Product Design experience.
Ability to design scalable experiences across multiple customer segments and/or products.
Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems.
Track record of shipping high-quality work that solves customer problems and moves key product metrics.
Strong product judgment and business acumen, connecting customer needs to strategy, metrics, and roadmap decisions.
Deep UX craft, including complex interaction design, information architecture, usability, and visual design.
Ability to lead customer discovery and align multiple teams around customer needs and opportunities.
Experience designing AI-powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows.
Systems thinking and ability to design reusable frameworks and patterns that scale across teams and products.
Expertise with modern design and prototyping tools and practical fluency with AI tools in a workflow.
Excellent presentation and storytelling skills.
Facilitation skills to align leaders, drive decisions, and move teams forward through ambiguity.
Strong cross-functional partnership skills and ability to drive execution across teams and workstreams.
Experience mentoring peers.

Nice To Haves

B2B SaaS experience.
Startup experience, in addition to B2B SaaS experience at a medium-sized company or larger.
Demonstrated success and learnings from driving zero-to-one product launches.
Experience launching new products in emerging or ill-defined markets.
Experience designing for technical, highly skilled, and hard-to-access users.
Strong research skills, including grounded interpretation beyond descriptive summarization and effective use of stimuli and prototypes.

Responsibilities

Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities based on customer insights and business outcomes.
Build customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
Lead end-to-end design across multi-surface journeys, from opportunity framing through prototyping, validation, and execution.
Develop and communicate a long-term experience vision through storytelling and collaboration.
Raise quality across the product ecosystem through cohesive, accessible, and scalable experiences.
Strengthen patterns, frameworks, and design system evolution to improve consistency and leverage across teams.
Help teams navigate ambiguity through facilitation, decision framing, and proactive cross-functional collaboration.
Mentor and elevate designers through critique, coaching, and role-modelling strategic thinking and strong craft.
Partner with the product design manager of the portfolio to uphold design quality and craft.
Contribute to design culture and organization-wide initiatives through Staff-level forums and leadership beyond the immediate portfolio.