Staff Product Designer, Judiciary.
About The Position
Clio is seeking a Staff Product Designer for its growing Product Design team. The role is available to candidates across Canada, excluding Quebec, and the United States. Candidates near the Burnaby, Calgary, or Toronto hubs are expected to work in the office at least twice per week on designated Anchor Days. The designer will join the new Judiciary team, which is developing technology to help judges and clerks navigate their work in the age of AI. The product must address the judiciary’s distinct requirements, including judicial independence and impartiality, transparency, security, and the integrity of judicial decision making. This is a zero-to-one opportunity in an emerging space with little precedent. The Staff Product Designer will lead strategy and end-to-end experience design across a complex product area, from discovery and opportunity framing through launch and iteration. Working closely with Product and Engineering leaders on a small team led by former Michigan Supreme Court Chief Justice Bridget McCormack, the designer will turn customer understanding into clear direction, cohesive experiences, and measurable outcomes. The role also includes shaping trustworthy, explainable, and appropriately controlled AI experiences, raising design quality, and mentoring other designers. The position calls for an entrepreneurial designer with strong research skills, sound judgment, and the ability to build for complexity while maintaining subtlety. The designer will help imagine and create products for specialized users and needs that do not yet have established solutions.
Requirements
- At least 8 years of Product Design experience.
- Ability to design scalable experiences across multiple customer segments and/or products.
- Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems.
- Track record of shipping high-quality work that solves customer problems and moves key product metrics.
- Strong product judgment and business acumen, connecting customer needs to strategy, metrics, and roadmap decisions.
- Deep UX craft, including complex interaction design, information architecture, usability, and visual design.
- Advanced customer-centric practice, including leading discovery and aligning teams around customer needs and opportunities.
- Experience designing AI-powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows.
- Systems thinking and ability to design reusable frameworks and patterns that scale across teams and products.
- Expertise with modern design and prototyping tools, and practical fluency with AI tools in the workflow.
- Excellent presentation and storytelling skills.
- Facilitation skills to align leaders, drive decisions, and move teams forward through ambiguity.
- Strong cross-functional partnership skills to drive execution across teams and workstreams.
- Experience mentoring peers.
Nice To Haves
- B2B SaaS experience.
- Startup experience, in addition to B2B SaaS experience at a medium-sized company or larger.
- Demonstrated success and learnings from driving zero-to-one product launches.
- Experience launching products in emerging or ill-defined markets.
- Experience designing for technical, highly skilled, and hard-to-access users.
- Strong research skills, including grounded interpretation rather than descriptive summarization and effective use of stimuli and prototypes.
Responsibilities
- Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities grounded in customer insights and business outcomes.
- Build customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
- Lead end-to-end design across multi-surface journeys, from opportunity framing through prototyping, validation, and high-quality execution.
- Shape a long-term experience vision and bring others along through storytelling and collaboration.
- Raise quality across the product ecosystem with cohesive, accessible, and scalable experiences.
- Strengthen patterns, frameworks, and design system evolution to drive consistency and leverage across teams.
- Help teams navigate ambiguity through facilitation, decision framing, and proactive cross-functional collaboration.
- Mentor and elevate designers through critique, coaching, and role-modelling strategic thinking and high-quality craft.
- Partner with the product design manager for the portfolio to uphold design quality and craft.
- Contribute to design culture and organization-wide initiatives through Staff-level forums and leadership beyond the immediate portfolio.
Benefits
- Competitive, equitable salary.
- Top-tier health benefits.
- Dental insurance.
- Vision insurance.
- Hybrid work environment.
- Flexible time off policy, with 20 days off per year encouraged.
- $2,000 annual counseling benefit.
- RRSP matching.
- RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
