Staff Product Designer, Drafting

Clio•Vancouver, BC

19d•CA$150,400 - CA$225,600•Hybrid

About The Position

Clio is seeking an experienced Staff Product Designer to join the Drafting team within Clio Work. The role focuses on playbook automations, which enable legal professionals to automate legal playbooks and produce documents as matters progress. The designer will partner with the drafting team’s design lead and work closely with Product and Engineering to set direction for a complex, evolving area and take work from vision through execution. This is a hands-on individual contributor position focused on owning outcomes rather than managing people. Much of the work involves learning by building and prototyping alongside Engineering as AI capabilities evolve. Drafting is part of Clio Work, an AI-native workspace where legal professionals and AI collaborate on substantive legal work. The designer will help firms encode their expertise and make document workflows more efficient. The role is open to candidates across the United States and Canada, excluding Quebec. Candidates near the Burnaby, Calgary, or Toronto hubs are expected to work in the office at least twice per week on designated Anchor Days.

Requirements

12+ years of Product Design experience.
Direct experience shipping AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
Experience designing complex workflows or features for enterprise-type applications on desktop and web, rather than consumer or mobile products.
Demonstrated ownership of an entire product, including strategic framing and navigating ambiguity.
Experience designing work that crosses product boundaries and spans multiple products or customer segments.
Strong product thinking and ability to set direction where product direction is still forming.
Extensive partnership with Engineering, including the ability to prototype quickly and iterate alongside engineers.
Experience working in-house at a product company rather than in a consultancy or agency, with deep understanding of a specific user group.
Strong narrative and presentation skills, including a track record of pitching ideas and visions upward and winning buy-in.
Ability to navigate ambiguity and hold a position amid divergent or incomplete direction.
Strong craft in interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
Experience with accessibility standards, including WCAG.

Nice To Haves

B2B SaaS experience.
Experience in the legal space, at a firm or legal technology company.
Experience applying AI to document drafting in another document-heavy sector, such as insurance or accounting.

Responsibilities

Lead design of playbook automations end-to-end, from vision and ideation through prototyping, testing, and polished production work.
Design AI-powered workflows, using judgment about trust, explainability, and the appropriate balance of automation and user control.
Partner continuously with Engineering and prototype quickly to learn what is possible as the technology evolves.
Frame opportunities and shape product strategy with Product and Engineering where direction is still forming.
Design experiences that connect drafting to other parts of Clio Work and the wider Clio platform.
Deliver polished, accessible, cohesive experiences across a complex product area.
Pitch ideas and visions, build buy-in through clear storytelling and decision framing, and maintain a well-reasoned position amid ambiguity.
Contribute to and evolve Clio’s design system, identifying gaps and improving consistency.
Raise design quality through constructive critique and by partnering with more junior designers to execute.