Staff Product Designer, Handshake AI

Urban Ridge Supplies•New York, NY

10d

About The Position

Handshake is hiring a Staff Product Designer for Handshake AI. The role focuses on the tasking experience, the central platform used to shape frontier AI models. The designer partners with product, engineering, data, research, and operations to build and extend the platform, develop strategic product visions, and sequence them into practical phases with partners. The role also works closely with Quality, Coding, RLE, and Fellow Experience teams, and stays connected to operators’ workflows through pilots, user shadowing, and research. The designer tackles complex, ambiguous, human-centered problems and owns design from concept through production. This includes research, user journeys, wireframes, prototypes, and high-fidelity designs, with rapid iteration and strong attention to craft. The role is expected to elevate design culture and execution through systems thinking, product reasoning, precise design, facilitation, and mentoring.

Requirements

7+ years of product design experience, ideally on highly complex, interactive products.
Strong communication skills, including the ability to articulate design decisions, tradeoffs, and rationale to partners and leadership.
Deep visual and interaction design expertise, with a proven track record of shipped work and measurable impact.
Experience designing scalable systems, workflows, or platforms with many moving parts and stakeholders.
Highly collaborative approach, valuing diverse perspectives and incorporating them into the design process.
Design-led approach that embeds design thinking into day-to-day work and helps others grow.
Impact-driven approach and ability to prioritize ruthlessly.
Hands-on ownership and willingness to take responsibility for problems.
Deep motivation by Handshake’s mission.
Humble, kind, curious, and committed to learning and helping others grow.

Nice To Haves

Experience in model training, conversational AI, or task management systems at a high-growth company.

Responsibilities

Partner with product, engineering, data, research, and operations to build and extend the tasking experience.
Develop strategic product visions and collaborate with partners to sequence them into pragmatic phases.
Collaborate with Quality, Coding, RLE, and Fellow Experience teams to enable their work.
Partner with operations leaders and stay close to operators’ workflows.
Run pilots, shadow users, uncover pain points, and translate insights into prioritized investments.
Translate complex, ambiguous, human-centered problems into clear, simple solutions.
Own design end-to-end, from concept through production, including research, user journeys, wireframes, prototypes, and high-fidelity designs.
Iterate quickly while maintaining a strong point of view on craft.
Raise the bar for design culture and execution through systems thinking, product reasoning, pixel-level precision, facilitation, and mentoring.