Staff Product Designer

Alpaca

2d•Remote

About The Position

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure provider for stocks, ETFs, options, crypto, fixed income, and more. With significant Series D funding, Alpaca serves hundreds of financial institutions globally through its institutional-grade APIs, supporting over 9 million brokerage accounts. The company boasts a diverse, global team of over 380 members committed to opening financial services to everyone. Alpaca is backed by prominent investors and is looking for passionate individuals who align with its core values: Stay Curious, Have Empathy, and Be Accountable.

Requirements

12+ years of experience in product design, with a track record of consistently delivering design quality across multiple end-user touchpoints in a fast-paced environment.
Experience leading a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centered design strategy, while also delivering high-quality design work as a hands-on contributor.
Passionate about understanding user needs through research and metrics and advocating for user experience throughout the product lifecycle, regardless of touchpoint.
Facilitate alignment across product, engineering, and other relevant teams, advocating for user needs with data and research.
Experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem.
Solid understanding of working with API based products, advocating for user needs within API development, and a strong understanding of how designs are implemented.

Responsibilities

Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.
Champion user needs: Deeply understand our diverse user base (global B2B and B2C customers, as well as internal teams) and advocate for their needs throughout the product development lifecycle.
Shape our design processes: Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.
Cross-functional collaboration: Proactively bring stakeholders and users through the design process to bring projects to life.
Execute proactively: Manage multiple product and feature launches across our dashboards while consistently raising design quality.