Staff Product Designer

Suralink Inc•Salt Lake City, UT

22h•Remote

About The Position

Suralink® is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you’re looking for a promising company where you can genuinely make your mark, we’d love to talk to you. As a Staff Product Designer, you’ll lead design for high-impact 0→1 initiatives—new products and intelligent experiences powered by large language models (LLMs). You’ll also help evolve our design system into a scalable, token-driven foundation that supports rapid experimentation and high-quality delivery across teams. You’ll work closely with product, engineering, and AI teams to shape what trust-driven, AI-assisted workflows can look and feel like for our customers. You’ll move fluidly between discovery and execution: understanding user pain points, mapping new possibilities, and crafting intuitive, trustworthy, and efficient experiences.

Requirements

8 - 12 years of experience designing for complex SaaS products, with significant 0→1 or platform work.
Proven experience designing AI or data-driven features (or a strong interest in LLM-enabled interfaces).
Deep mastery of Figma (Auto Layout, variants, variables, libraries, tokens).
Strong portfolio showing systems thinking and ability to ship elegant, cohesive experiences.
Experience collaborating closely with engineering and product leadership to shape roadmaps.
Excellent communication, documentation, and presentation skills.
Understanding of accessibility standards (WCAG) and commitment to inclusive design.

Nice To Haves

Experience with prompt-based interaction design or conversational UI.
Familiarity with front-end frameworks, design tokens, or semantic versioning.
Previous work in accounting, fintech, or compliance-driven B2B SaaS.
Passion for designing AI experiences that prioritize trust, clarity, and user agency.

Responsibilities

Lead end-to-end design for new AI-powered features—from problem framing to polished UI.
Translate complex accounting and audit workflows into clear, elegant interactions that feel effortless.
Prototype intelligent agent experiences that blend automation, context awareness, and transparency.
Collaborate with AI and data teams to shape conversational flows, confidence indicators, and user feedback loops.
Balance innovation with accountability—ensuring AI-driven features enhance trust, not undermine it.
Audit, define, and evolve Suralink’s design system for scale, accessibility, and design-to-code alignment.
Introduce design tokens, variants, and documentation that support multi-product consistency.
Partner with engineering to establish governance, release cadence, and component versioning.
Create and maintain Zeroheight / Storybook documentation to foster adoption across teams.