Pharmacy/Staff Pharmacist

The Kroger Co.•New Haven, IN

17d

About The Position

The Staff Pharmacist creates an outstanding customer experience by embracing the Customer 1st strategy and inspiring associates to deliver excellent customer service. The role establishes and maintains a safe, clean environment, achieves department sales and profit goals, controls quality assurance standards and expenses, schedules and staffs technicians, and monitors department functions and activities. The pharmacist demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position fulfills customers' prescription needs with a focus on accuracy and provides patient counseling and pharmaceutical care. It ensures compliance with local, state, and federal laws, including HIPAA, and maintains a professional image and pharmacy environment. The pharmacist oversees inventory, records, security, sanitation, scheduling, equipment, pricing, returns, budgets, reports, product recalls, and controlled substances in accordance with company policies and legal requirements. The role also maintains pharmacy equipment, reference materials, records, signage, and a clean, organized work area, while continuing to develop pharmacy knowledge and skills.

Requirements

Bachelor's degree in pharmacy.
Current state pharmacist licensure in good standing.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Effective oral and written communication skills.

Nice To Haves

One year of retail experience.
Ability to speak, read, and/or write a second language.

Responsibilities

Create an outstanding customer experience and inspire associates to provide excellent customer service.
Establish and maintain a safe, clean environment that encourages customers to return.
Achieve department sales and profit goals, control quality assurance standards and expenses, and schedule and staff technicians to meet business needs.
Monitor all department functions, duties, and activities.
Fulfill customers' prescription needs, concentrating on the accuracy of every prescription filled.
Provide patient counseling and pharmaceutical care to customers.
Ensure pharmacy compliance with local, state, and federal laws, including HIPAA.
Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
Develop thorough knowledge of the trade area, customers, and competition.
Promote a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
Monitor stock replenishment, inventory levels, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, management reports, and product recalls.
Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
Follow procedures for handling pharmacy products from authorized sources.
Use accuracy tools appropriately, including the accuracy scanner and 24-hour post-dispensing audit report.
Maintain records necessary for legal compliance, company and accounting policies, and requested reports.
Maintain a clean, neat, sanitary, and organized work area, including counters, shelves, floors, and the customer counter.
Ensure product returns are handled promptly and according to company policy.
Maintain equipment such as computers, printers, accuracy scanners, and cash registers in working condition.
Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff know how to use them.
Maintain required signage, including store hours, counseling and services signs, pharmacist photographs and names, and other requested signs.
Make a strong, continuous effort to broaden personal knowledge and pharmacy skills.
Perform the essential job functions with or without reasonable accommodation.