Provides pharmaceutical and comprehensive patient care to customers by accurately processing and dispensing prescription orders, counseling patients about medications and health needs, administering immunizations, and providing other Walmart health programs in compliance with applicable Board of Pharmacy requirements. Maintains confidential information, controlled medication records, and other required documentation. Promotes a culture of patient care, safety, accuracy, and healthcare compliance. Communicates expectations, trains and guides associates, ensures adherence to standard operating procedures and applicable billing and HIPAA requirements, and uses audits and reviews to identify and address compliance, quality, and patient-safety issues. Develops action plans to address root causes, improve team knowledge, reduce risk, and support operational execution. Provides guidance on customer service and helps resolve customer concerns within company guidelines. Builds relationships with stakeholders, identifies business needs and improvement opportunities, monitors results, and adapts to organizational changes and competing demands. Models company policies, ethics, and values; supports and develops associates; and contributes to a respectful, inclusive, and accountable workplace.
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Job Type
Full-time
Career Level
Mid Level