Provides pharmaceutical and comprehensive patient care to customers by processing and accurately dispensing prescription orders, counseling customers about health care and prescription medication needs, administering immunizations, and administering other Walmart programs in compliance with Board of Pharmacy statutes and regulations. Maintains confidential information and required documentation, including controlled-medication records, in accordance with company policies and local, state, and federal guidelines. Promotes quality patient care, safety, and accuracy by communicating expectations, holding associates accountable for standard operating procedures and patient-safety goals, ensuring appropriate counseling and documentation, identifying opportunities for improvement, and addressing root causes of errors. Encourages transparent reporting of actual or perceived errors and develops timely plans of action. Supports health-care compliance by communicating, training, and guiding associates on compliance initiatives; monitoring execution; ensuring appropriate billing procedures, HIPAA adherence, and SOP compliance; and using audits to identify and address compliance issues. Provides expert advice and guidance, supports business solutions, builds stakeholder relationships, monitors results, and adapts to changing demands. Models and guides effective customer service, company policies, ethics, integrity, safety, and operational standards. Helps develop and mentor others and contributes to a respectful, inclusive, continuously improving workplace.
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Job Type
Full-time
Career Level
Mid Level