Staff Pharmacist

CVS Health•Neenah, WI

About The Position

CVS Health Staff Pharmacists help manage and improve patient health through safe and appropriate dispensing, counseling, immunizing, and pharmacist-delivered clinical care. They support the Pharmacy Manager in leading and directing the pharmacy team and are accountable for supporting the management, oversight, and operation of all aspects of the pharmacy. During bench shifts without overlap, they may oversee the pharmacy as the Pharmacy Manager’s proxy and assume the manager’s day-to-day duties when they are the only or primary pharmacist on duty. The role includes promoting compassionate patient care, supporting accurate prescription fulfillment, coaching team members, managing inventory, maintaining regulatory compliance, and contributing to a safe, inclusive, and engaging workplace. Staff Pharmacists are expected to remain flexible to scheduling and business needs, maintain relevant clinical and technical skills, and comply with applicable laws, professional standards, ethics, and company policies.

Requirements

  • Active pharmacist license in the state where the store is located.
  • Active National Provider Identifier (NPI).
  • Must not be on the DEA Excluded Parties list.
  • Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Verbal and written communication skills for interacting with patients and colleagues, including active listening.
  • Mathematical reasoning skills for prescription calculations, such as quantity to dispense and days’ supply.
  • Issue-resolution skills for challenging patient or colleague interactions.
  • Ability to complete the role’s physical demands, including prolonged upright mobility, lifting, reaching, repetitive finger movements, precise control, stooping, close visual work, and spoken communication.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

  • 1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in other locations across the market as business needs require.

Responsibilities

  • Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
  • Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap.
  • Support pharmacy performance by coaching team members, following up consistently, and providing feedback to the Pharmacy Manager.
  • Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
  • Support safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and safety guardrails.
  • Promote positive patient experiences through empathy, compassionate care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
  • Offer and deliver immunizations, and engage and support Pharmacy Technicians in learning to immunize.
  • Support effective pharmacy inventory management and coach the team on inventory best practices, especially cold chain protection.
  • Partner with the Pharmacy Manager to maintain compliance with state Board of Pharmacy regulations and escalate concerns when needed.
  • Remain flexible to scheduling and business needs, contribute to a safe, inclusive, engaging team dynamic, and write the pharmacy schedule if directed.
  • Maintain relevant clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
  • Support access to care and patient outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permitted.
  • Comply with federal and state laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements for controlled substances, recordkeeping, patient privacy, security, and workplace safety.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
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