Staff Interpreter - Court Certified, Spanish Speaking

GLOBO Language Solutions, LLC•Indianapolis, IN

2d•Hybrid

About The Position

The Court Certified Staff Interpreter (Spanish Speaking) is a front-line representative of GLOBO, responsible for ensuring communication access through interpretation across various industries - including legal, medical, insurance and educational. With their several years of certified experience, the Staff Interpreter is able to meet most client interpreting needs onsite and remotely. Beyond the scope of interpreting, the Staff Interpreter facilitates communication and expectations between GLOBO and clients, ensuring needs are properly met and resources are properly allocated, and serves as a mentor to new and junior interpreters without direct supervisory responsibilities.

Requirements

6+ years of interpreting experience as a certified interpreter
Maintains appropriate certifications regarding field of expertise
ASL: BEI IV, BEI V, NIC Master, BEI Court, BEI Medical
Spoken Language: Indiana Court Interpreter Registry, medical or legal certification
Experience with Google Docs and Apple/Mac Operating System preferred
Ability to work independently in a decentralized environment without the reliance on direct authority
Highest level of personal and professional integrity and ethics
Broad understanding of current and emerging technology practices
High level of initiative, accountability, and follow-through
Value strong teamwork and collaboration skills
Demonstrated problem-solving and decision-making skills
Ability to manage multiple initiatives and projects and prioritize needs
Strong sense of service and passion for the company and business
Authorized to legally work for any employer in the United States
Willingness to submit to any requested background checks
Fluent in English
Drive Results - Take accountability for individual outcomes - good or bad; Prioritize work to support Company rocks.
Communicate Effectively - Listen with intent to understand; Ask questions to ensure understanding.
Developing Self and Others - expand self-awareness and be open to feedback; take ownership/seek opportunities for learning, career growth, and development.
Growth-Focused - Develop a growth mindset by keeping an open mind during change; Seek opportunities to move out of your comfort zone.
Customer Centricity - Consistently provides excellent customer service; Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - presents proposed solutions within areas of responsibility.

Nice To Haves

Experience with Google Docs and Apple/Mac Operating System preferred

Responsibilities

Provide primarily onsite and occasional remote interpreting in consecutive or simultaneous modalities, according to business needs and depending on circumstances and standards of the industry and jurisdictional rules. Staff Interpreter III must be present at MSC for 80-90% of their workweek.
Delivers high-accuracy interpretation in specialized settings (e.g., legal, medical, or technical) while maintaining active professional licensure and advanced certifications relevant to the field
Act as a primary liaison between GLOBO and the Customer by providing knowledge of client needs, such as location expectations, and collecting information to maximize resources
Maintain professional and collaborative relationships with diverse stakeholders, including educators, healthcare providers, judicial officers, and fellow interpreters
Respond to questions regarding same-day requests or changes, redirecting to an internal GLOBO team as necessary
Serves as a lead mentor for junior and entry-level interpreters, facilitating shadowing opportunities and providing constructive, real-time feedback to ensure adherence to professional ethics and linguistic accuracy
Oversee the distribution, setup, and recovery of GLOBO-owned interpreting equipment at client sites to ensure operational readiness
Strictly adhere to established Professional Codes of Ethics (e.g., NCIHC, NAJIT, or RID) regarding confidentiality, impartiality, and professional boundaries
Ensures operational compliance by accurately documenting mileage, reviewing own timecard, and completing required company-specific trainings on schedule
If requested, schedule and coordinate interpreting jobs with contract interpreters and the coordinating office and confirming/checking reports that come in monthly, weekly, and twice a day
Other duties as assigned