Staff Information Systems Engineer

Zscaler•San Jose, CA

3d•Hybrid

About The Position

We are looking for a Staff Information Systems Engineer based in San Jose (Hybrid, 3 days in office), reporting to the Manager, End User Engineering in the IT Digital Employee Experience department. The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for Zscaler’s secure, cloud-first employee workspace across Windows, macOS, BYOD, and mobile (iOS & Android), ensuring devices are compliant, resilient, and scalable. The role connects End User Engineering(Digital Employee Experience) objectives to day-to-day execution by leading automation, self-service, and zero-touch deployment initiatives, integrating core platforms, and mentoring engineers to improve productivity, reduce risk, and modernize the end-user experience.

Requirements

8+ years in endpoint engineering/systems architecture, including prior lead ownership of enterprise-scale initiatives in a global environment
Expert-level administration of at least one endpoint management stack (Workspace ONE / Intune (MEM) / Jamf) plus strong experience with patching at scale (e.g., Automox)
Advanced automation skills (PowerShell, Python, and/or shell) with proven delivery of API-driven integrations/workflows across IT/Security/HR systems
Demonstrated capability to drive zero touch provisioning, endpoint security, vulnerability remediation, and audit readiness in partnership with Security (Zero Trust mindset)
U.S. citizenship due to the nature of the customers assigned to this role

Nice To Haves

Hands-on experience with Workspace ONE and Automox for end-to-end endpoint lifecycle management and patch/vulnerability management at scale
Exposure to AIOps, VDI(Desktop as Service), and advanced self-service/self-healing programs, with measurable outcomes (e.g., reduced ticket volume, faster MTTR, improved device compliance)
Proven success in FedRAMP/regulated environments, including building repeatable audit evidence, control workflows, and strong partnerships with Security/GRC

Responsibilities

Define EUC strategy and future-state architecture across Windows, macOS, BYOD, and mobile (iOS/Android)
Lead automation, self-service, and zero-touch provisioning initiatives
Integrate and optimize core platforms (e.g., Workspace ONE/Intune/Jamf, Automox, Okta, Azure AD)
Drive security, patching, and vulnerability remediation in partnership with Security
Provide technical leadership (L4 escalation) and mentor engineers