Staff Engineering Manager, Employee Experience (Remote - US)

BNSF Railway

22h • Remote

About The Position

We are seeking a strategic and technically adept Staff Manager of Software Engineering to lead the development and evolution of our AI-first digital employee experience. This role will oversee a team of engineers and collaborate cross-functionally with HR, Communications, IT, and other business units to deliver a modern, secure, and user-centric intranet experience.
At BNSF Railway, we encourage individuals from all backgrounds to apply, showcasing their skills, experiences and development. We provide resources and tools to help you reach your full potential, fostering a supportive and inclusive environment.

Requirements

• Authorized to work in the US.
• Minimum of 9+ years of experience in software engineering, with at least 5 years in a leadership role.
• Proven experience in developing and managing enterprise intranet platforms.
• Strong knowledge of web development technologies (e.g., React, Angular, Node.js, .NET, REST APIs).
• Familiarity with cloud platforms (Azure, AWS) and DevOps practices.
• Demonstrated product mindset with a focus on delivering user-centric solutions that drive business value.
• Experience applying AI technologies such as machine learning, natural language processing (NLP), or intelligent automation to enhance digital platforms.
• Excellent communication and stakeholder management skills.

Nice To Haves

• Able to work now and in the future without BNSF’s assistance (whether monetary, through sponsorship, or otherwise) in obtaining, maintaining, or extending employment authorization (including H-1B, STEM OPT/CPT, or TN nonimmigrant status).
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Experience with leading intranet or employee experience platforms such as Simpplr, Unily, LumApps, or Microsoft Viva.
• Strong background in content management systems (CMS) and enterprise content strategy.
• Experience with AI-powered personalization, search optimization, and recommendation engines to enhance employee experience.
• Familiarity with natural language processing (NLP), chatbots, and AI-driven content tagging or summarization.
• Proficiency in analytics tools and techniques to measure intranet engagement, content performance, and user behavior.
• Experience with Microsoft 365 ecosystem (SharePoint Online, Teams).
• Knowledge of employee engagement and digital workplace trends.
• Agile/Scrum certification or experience leading agile teams.
• Experience working in large, matrixed organizations.

Responsibilities

• Lead the design, development, and deployment of scalable intranet solutions using modern web technologies and frameworks.
• Manage and mentor a team of software engineers, fostering a culture of innovation, accountability, and continuous improvement.
• Partner with internal stakeholders to gather requirements, prioritize features, and ensure alignment with business goals.
• Drive the architectural decisions and ensure best practices in software development, security, and performance.
• Oversee the vendor relationships and integration of third-party tools (e.g., SharePoint, Microsoft Viva, ServiceNow).
• Mentor the platform usage, performance metrics, and user feedback to guide iterative improvements.
• Ensure compliance with data privacy, accessibility, and corporate IT standards.

Benefits

• An industry-leading 401(k) and renowned Railroad Retirement program.
• A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
• Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
• Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
• Access to discounts on travel, gym memberships, counseling services and wellness support.
• Annual bonus (Incentive Compensation Program)
• Generous leave / time off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree