Employee Experience Manager

Morgan Street Holdings • Chicago, IL

1d • Hybrid

About The Position

The Employee Experience & Inclusion Manager is responsible for designing and driving initiatives that foster an engaging, inclusive, and high-performing workplace culture. This role partners cross-functionally to enhance the employee lifecycle—from onboarding through offboarding—while ensuring equity, belonging, and inclusion are embedded in people practices, policies, and programs. This position combines strategic planning with hands-on program execution to create meaningful, measurable impact on engagement, retention, and organizational culture.

Requirements

• 5+ years of experience in HR, employee experience, DEI, or organizational development.
• Experience designing engagement strategies, programs and surveys.
• Experience managing inclusion or ERG programming.
• Strong workshop design, facilitation and communication skills.
• Ability to influence stakeholders at all levels, including senior leadership.
• Experience working with employee engagement tools and HRIS systems.

Nice To Haves

• Bachelor’s degree in Human Resources, Organizational Psychology, Business, or related field.
• DEI certification or formal training in inclusion frameworks.
• Experience in a fast-growing or dynamic organization.

Responsibilities

• Develop and implement a holistic employee experience strategy aligned with company values and business goals.
• Map and continuously improve the employee lifecycle (recruitment, onboarding, development, recognition, exit).
• Lead employee engagement surveys and action planning processes.
• Use data and feedback to identify trends and drive continuous improvement initiatives.
• Develop and execute inclusion and belonging strategies that promote equitable practices across the organization.
• Partner with leadership to embed inclusive behaviors into performance management, hiring, promotions, and rewards.
• Lead or support Employee Resource Groups (ERGs) and community-building initiatives.
• Facilitate workshops and training on inclusion, unconscious bias, and inclusive leadership.
• Partner with total rewards for recognition and appreciation programs.
• Lead company-wide events and culture-building initiatives.
• Support internal communications that reinforce culture and values.
• Champion well-being initiatives and psychological safety practices.
• Review and recommend improvements to HR policies to ensure fairness and equity.
• Collaborate with HR and leadership to ensure compliance with relevant employment laws and best practices.
• Establish inclusive feedback mechanisms and safe reporting channels.
• Track key metrics (engagement, retention, promotion equity, participation rates, etc.).
• Develop dashboards and executive-level reporting on employee experience and inclusion outcomes.
• Recommend actions based on data insights.

Benefits

• Generous medical, dental, vision and other great benefits
• Paid parental and medical leave programs
• 401(k) with a company match component and profit sharing
• 15 days of paid time off plus company holidays
• Tuition reimbursement and student loan repayment assistance
• Inclusive employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree