Responsible for coordinating with a team of technical staff members who are responsible for general acceptance of 4G/5G software releases and/or new solutions introductions. Responsible for all aspects of field acceptance testing and support, resource planning, task assignment, tracking deliverables, and risk management to ensure product deliverables are met. Responsible for hands-on analysis of network performance issues (i.e., air interface, call processing, etc.) and creating solutions to meet network optimization expectations. Collaborate with the Network Engineering and Operations teams on the cell site’s antenna and RF equipment configuration and database parameters. Communicate PA team budget, milestones and deliverables to project management and implement plans to accomplish the milestones within budget, as required. Educate our customers on Samsung’s new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan. Work closely with various support organizations, logistics, and cross- functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments. Present technical and non-technical ideas, in a logical, compelling manner in written format and verbally in small and large group settings.
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Job Type
Full-time
Career Level
Senior