About The Position

This position delivers skilled support for the Division of Administration’s digital communications, to its training development process and in technical roles for strategic projects as they are assigned at the division level. The position reports to the Training and Development Manager I in the Strategic Process Management Office and works to assist the division in achieving its primary aim of effective management and accountability of agency financial, physical, and human resources.

Requirements

  • Effectively demonstrate instructional solutions and strategies, present information using appropriate instructional techniques, formats, and software, deliver materials on time and communicate effectively in visual, oral, and written form.
  • Reading comprehension, time management, learning strategies, writing, speaking, implementation planning, instructing, coordination, active listening, education and training, computer literacy
  • Ability to prepare and evaluate a variety of written training materials such as trainer manuals, curricular or reports.
  • Firm understanding of Adult Learning principles and theory.
  • Knowledge of the principles to effectively design and deliver e-Learning, Online Training (OLT), and Instructor Led Training (ILT).
  • 2 years’ experience working within the Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  • Ability to analyze and transform raw data into effective adult training materials.
  • Ability to interact and collaborate effectively with others to maintain working relationships.
  • Ability to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

  • Experience and knowledge in using Articulate Global 360 software.
  • Ability to independently conduct research and compile data for training content development.
  • Understanding and application of relevant policies and procedures.

Responsibilities

  • Develops and reviews training plan (Storyboarding) for developing and updating training content.
  • Designs, develops and delivers training programs using various instructional techniques and formats.
  • Adds interactivity to confirm knowledge transfer and quality of information delivery.
  • Collaborates with subject-matter experts (SMEs) for the development of new training.
  • Incorporates feedback content changes to trainings.
  • Evaluates the effectiveness of training programs through feedback and assessment tools.
  • Maintains up-to-date knowledge of industry trends and best practices in training and development.
  • Ensures compliance with all department training requirements.
  • Supports and monitors the Learning Management System (LMS).
  • Performs other improvements as desired.
  • Articulates problems and identifies related process(es).
  • Provides site maintenance and administration for all assigned electronic systems.
  • Assesses and reports probable cause(s) to the Training and Development Manager.
  • Assists Training and Development Manager in facilitating approved improvements.
  • Other duties as assigned.

Benefits

  • Annual and Sick Leave benefits
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts
  • Tuition waivers
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