Cadence Analyst - Staff Development, Training & Quality

Albany Medical Center•Albany, NY

20h•Onsite

About The Position

The Cadence Analyst is responsible for building, maintaining and modifying Epic and other third party systems, including documenting and understanding system workflows. They identify areas of improvement and collaboratively work with internal customers to identify solutions, specifically within Epic applications, as well as other third-party systems. They write requirements that support the solution and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends solutions, defines system and functional requirements, performs both programming and analysis tasks on internal business systems, and develops and modifies internal applications, operating systems, or database systems. In addition, the Cadence Analyst provides support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating detailed test cases, contributing to testing and results analysis, and documenting all programming and systems changes. The Epic Analyst plays a crucial role in integrating systems from multiple vendors, including specific Epic applications, to create cohesive value chain solutions for customers. They enhance product life-cycle management by understanding and optimizing system workflows. As part of their role, the Epic Analyst is expected to obtain and maintain Epic certification in one or more applications, demonstrating their proficiency and expertise in those specific areas.

Requirements

Associate's Degree - required
4-6 years of relevant experience - required
Understanding of systems development life-cycle management.
Ability to communicate effectively with customers to resolve issues.
Basic understanding of object oriented programming principles, SQL, standardized markup languages and a strong customer focus.
Ability to troubleshoot application issues.
Ability to communicate effectively with internal customers and vendors.
Ability to manage operational effectiveness and implement systems and updates collaboratively with customers and vendor.
Ability to effectively recommend, document, communicate, implement, and sustain improvements in processes, procedures and operations.
Familiarity with windows based applications and technology.
EPIC - EPIC Certification Upon Hire - required

Nice To Haves

Bachelor's Degree - preferred
Familiarity with HIPAA regulations, medical terminology, healthcare, or financial and billing processes is a plus.

Responsibilities

Conduct analysis of system workflows and processes
Support the build and configuration of Epic applications and third party systems, specific to Scheduling Templates and Decision Tree feature and functionality.
Collaborate with cross-functional teams to contribute to project life-cycle management
Provide end-user support, troubleshoot issues, and identify configuration changes
Develop and execute detailed test cases to ensure system functionality
Contribute to the documentation of system changes and enhancements
Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements
Maintain confidentiality by using and communicating information only as needed to perform one’s duties
Perform at or above the Information Technology performance standards
Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
Complete other duties or assignments as designated by management

Benefits

Excellent health care coverage with no copay at Albany Medical Center providers
A wide array of services and programs to support emotional, physical, and mental wellbeing

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