Staff Development Specialist II

State of North Carolina•Burke, NC
•Onsite

About The Position

Broughton Hospital is recruiting a Staff Development Specialist II for its Staff Development department, which provides hospital employees with in-service and continuing education. These programs help staff fulfill job requirements, meet state and federal regulatory training standards, and address needs identified through continuous performance improvement. Training is also designed to support employees’ professional and personal growth and satisfy professional organizations’ re-licensure and recertification requirements. The position primarily plans, organizes, instructs, and directs the hospital’s General Hospital Orientation (GHO) for new employees, including creating, editing, and maintaining training content. The specialist also manages the hospital’s supervisory training program for managers and supervisors and assists with other training as needed. Programs may be delivered in person or online, as directed by hospital administration, employee needs assessments, or the Staff Development Director. The normal schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility required to support training and the hospital’s needs. The posting contains conflicting weather-status information: one section says the position is non-mandatory during adverse weather, while another says it is mandatory. Selected applicants must pass a State Bureau of Investigation criminal history check and complete and pass BLS/CPR and Crisis Prevention Intervention (CPI) training during orientation. Positions in the Division of State Operated Healthcare Facilities are also subject to pre-employment drug testing and criminal record background checks. Tobacco and vapor products are prohibited on campus, and employees must follow the facility’s Vaccination Policy.

Requirements

  • A bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role, or an equivalent combination of education and experience.
  • Selected applicants must pass a State Bureau of Investigation criminal history check.
  • Selected applicants must complete and pass BLS/CPR training and Crisis Prevention Intervention (CPI) training during orientation.
  • Pre-employment drug testing and criminal record background checks apply to positions in the Division of State Operated Healthcare Facilities.
  • Employees must adhere to the facility’s Vaccination Policy.

Nice To Haves

  • Documented experience creating training and/or educational materials.
  • Documented experience teaching adult learners.
  • Experience teaching in a hospital or healthcare setting.
  • Experience creating training videos.

Responsibilities

  • Plan, organize, instruct, and direct General Hospital Orientation for new employees.
  • Prepare and develop training programs, plans, schedules, annual calendars, and materials.
  • Identify training and development objectives.
  • Assist participants with training registrations in the NC Learning Management System (LMS).
  • Provide classroom instruction and evaluate and revise programs as needed.
  • Document training completion in multiple databases.
  • Conduct training needs assessments.
  • Obtain and maintain instructor certification for required GHO and supervisory trainings.
  • Create, edit, and maintain GHO and supervisory training content, including lesson plans, PowerPoint presentations, and competency tests.
  • Create an annual training calendar, schedule classrooms, establish LMS classes, and provide participant training credit through the LMS, the Staff Development application, and associated training sites such as CPI and AHA.
  • Develop training programs, plans, and materials for face-to-face or online delivery as needed.
  • Conduct and analyze comprehensive evaluations of all delivered training classes.
  • Administer eMerge (Epic) Service Now (SNOW) training tickets.
  • Serve on hospital committees and work groups as needed.
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