Staff Coordinator

St. Luke's University Health NetworkBethlehem, PA
Hybrid

About The Position

Staff Coordinator is responsible for the computer and clerical processes associated with coordinating all Home Health staff schedules to meet the customers’ needs. The Staff Coordinator also supports the clerical needs of the Home Health teams using timely efficient communication between team members and all departments.

Requirements

  • High school graduate.
  • Good keyboard skills.
  • Previous medical terminology and scheduling background helpful.

Nice To Haves

  • A graduate of a medical records program is helpful.

Responsibilities

  • Assigns new referrals to nurses and therapists.
  • Inputs all schedule changes and/or corrections into the computerized scheduling program and relays changes to designated staff.
  • Communicates efficiently with patient/family, other referral sources and providers to relay necessary information.
  • Reviews staff daily assignments to assure all visits are assigned and /or completed.
  • Cross-trains with other staff coordinators to facilitate smooth day-to-day operations.
  • Investigates patient scheduling concerns as appropriate and communicates concerns with coordinator/manager as necessary.
  • Function as a liaison between Intake Department staff and clinicians to assume timely and accurate processing of patient information.
  • Triage phone calls, contacts appropriate staff, and communicates changes in schedule as needed.
  • Initiates caseload reports for team members.
  • Make interim changes as directed by staff.
  • Performs clerical functions as indicated to meet the needs of the patient care teams.

Benefits

  • St. Luke's University Health Network is an Equal Opportunity Employer.
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