Studio+ Consulting-Exp Staff

EY•Hartford, DC

3d•$69,700 - $130,600•Hybrid

About The Position

EY Consulting is focused on transforming businesses through people, technology, AI, and innovation, solving clients’ key issues and generating lasting value. EY Studio+ brings together design, marketing, sales, service, and technology professionals to help organizations create value, improve profitability, attract and retain customers, and increase operational efficiency. As a Staff Consultant in the Studio+ practice, you will contribute to customer-led transformation across areas such as innovation and product development; customer and employee experience strategy; digital product optimization; marketing strategy and operations; CRM, CPQ, e-commerce, and sales performance management; service operations and contact center technologies; and UX research, service design, and usability testing. The position offers opportunities to specialize based on performance and interests. The role is based in the United States and involves in-person teaming at a client site or EY office, averaging three days per week depending on engagement and project needs. Travel and work beyond standard hours may be required. Candidates must be legally authorized to work in the U.S. without current or future employer sponsorship and must have reliable transportation to offices and client sites.

Requirements

Bachelor’s degree in Marketing, Business, Communications, Data Analytics, Economics, or a related field.
0–2 years of relevant experience in marketing, consulting, analytics, Financial Services, or a related area; internship experience is acceptable.
Experience working with Excel and analyzing data to support business decisions.
Familiarity with AI-enabled tools and platforms such as ChatGPT, Microsoft Copilot, Claude, Gemini, Replit, or similar technologies.
Demonstrated interest in marketing, customer experience, and Financial Services.
Strong analytical and problem-solving capabilities.
Effective written and verbal communication skills.
Ability to collaborate in a team-oriented environment.
Strong organizational skills and attention to detail.
Ability to adapt quickly to changing priorities and maintain a flexible approach across project settings.
Ability and willingness to travel and work beyond standard hours when necessary.
Legally authorized to work in the U.S. without employer sponsorship now or in the future.
Reliable transportation to and from EY offices and client sites; a driver’s license is strongly recommended.

Nice To Haves

Exposure to data visualization and analytics tools such as Power BI, Tableau, or SQL.
Coursework, certifications, internships, or project experience related to digital marketing, CRM, analytics, marketing technology, AI, or prompt engineering.
Understanding of marketing technologies such as customer data platforms (CDPs), marketing automation platforms, and customer engagement solutions.
Interest in how AI is transforming marketing operating models, customer engagement, and business growth.

Responsibilities

Participate in research and innovation strategies that support product development and design and help clients bring new ideas to market.
Develop customer and employee experience strategies, enable core business capabilities, and optimize digital products end to end.
Support marketing effectiveness through strategy and operational design connecting data and technology.
Support CRM, configure-price-quote (CPQ), e-commerce, and sales performance management initiatives.
Help optimize service operations and explore emerging contact center technologies.
Engage in UX research, service design, and usability testing to create intuitive, human-centered customer interactions.