Staff Cloud Operations Engineer

Branch

7h•$185,000 - $200,000•Remote

About The Position

We're looking for a Staff Cloud Operations Engineer to join our Cloud Ops team. This role involves significant cross-functional collaboration, including partnering on workflow automation that bridges infrastructure and business processes. The ideal candidate will be comfortable with the process side of an Ops team, including running outage incidents, working within compliance requirements, coordinating sprints, collecting metrics, and maintaining documentation. The position requires maintaining and improving incident response processes and tooling, ensuring accurate monitoring, and ensuring cloud infrastructure compliance with security and regulatory standards. Responsibilities include designing, implementing, and maintaining scalable, secure, and highly available cloud infrastructure in GCP, building automation to reduce toil and enable self-healing, and troubleshooting issues with cloud infrastructure and observability tools.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
Professional, expert level experience in cloud infrastructure engineering (preferably GCP) with minimum 5 years experience.
Experience with observability tools and processes, such as monitoring, logging, and tracing.
Strong experience in at least one programming/scripting language such as Python, Bash, Java, or Go.
Experience with containerization technologies such as Docker and Kubernetes.
Experience collaborating with network and security teams; ability to make sound security-informed judgments is a plus.
Comfortable leveraging AI tools to accelerate work. The company provides access to Claude, and integrates Copilot and Gemini into automation workflows; we expect engineers to use these effectively and look for opportunities to apply them.
Ability to work in a 24/7 on call rotation.

Nice To Haves

Familiarity with CI/CD pipelines and Git.
Collaboration experience with Data Engineering teams.
Experience with automation and configuration management tools such as Terraform, Ansible, or Chef.
Previous experience in a 24/7 on call environment.
Mentorship or technical leadership experience; comfortable directing the work of junior engineers on a project basis, though this is not a day-to-day people management role.

Responsibilities

Effectively coordinate with both technical and non-technical staff across departments; this role involves a good amount of cross-functional collaboration, including partnering on workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes.
Comfortable with the process side of an Ops team: running outage incidents, working within compliance requirements, coordinating sprints, collecting metrics to report up to management, and maintaining documentation.
Maintain and improve incident response process and tooling, ensuring accurate, reliable, and proactive monitoring across the application stack.
Ensure that our cloud infrastructure is compliant with relevant security and regulatory standards.
Design, implement, and maintain our cloud infrastructure in GCP.
Ensure our cloud infrastructure is scalable, secure, and highly available.
Build automation that reduces toil and enables infrastructure to self-heal during production incidents.
Troubleshoot issues and provide support for our cloud infrastructure and observability tools.