Staff Cloud Operations Engineer

Slide • Westport, CT

5d • Hybrid

About The Position

As a Staff Cloud Operations Engineer at Slide, you'll design and run the systems our product and cloud depend on. That includes the Terraform and Ansible platforms we build on, the pipelines that ship code to production, and the data center fleet that powers our products. You'll make changes safely through good review, guarded applies, config in code and alerts that matter. When the same operational problem keeps coming back, you'll fix it for good with a platform or a playbook. This is a hands-on Staff role on a small team. Leadership here means setting the architecture and standards, and making every engineer who comes after you faster.

Requirements

• 5-10 years in infrastructure, cloud operations, SRE or a related role, including time operating production systems at scale.
• Shipped Terraform or Ansible and operated what you built.
• Knowledge of how images and artifacts, CI, gated applies and deploys, and dev, staging and production environments fit together.
• Ability to work on real hosts over SSH, serial console or out-of-band management when the abstraction leaks.
• Hands-on experience with public clouds (GCP, AWS, etc.), including networking, IAM, managed data stores and compute fleets.
• Ability to connect metrics to alerts to runbooks, and build alerts that point to where the failure actually is.
• Clear writing skills, comfortable collaborating asynchronously on a hybrid team.
• Already use AI tools to work faster, and eager to bring them into how we run infrastructure.
• Willingness to join the on-call rotation and occasionally coordinate data center visits or remote hands.

Responsibilities

• Build declarative cloud foundations (cells and zones, data stores, identity, images) so Engineering can ship without waiting on custom infrastructure each time.
• Make the path from code to image to production automated, reviewable and safe: Packer and CI image builds, Terraform with gated applies, merge queues and branch protection, and predictable deploys of tagged releases.
• Turn repeated requests (DNS, access, repo and environment scaffolding, certificates) into infrastructure-as-code and CI/CD, so Infra multiplies the team instead of becoming its queue.
• Run the fleet behind Slide's cloud storage as we add sites and carriers. Lifecycle, networking, storage and observability should run on playbooks, not heroics.
• Use AI to speed up how we build, operate and troubleshoot infrastructure, from writing and reviewing IaC to triaging alerts and automating runbooks, so a few engineers can do the work of many.
• Own architecture decisions for our data center and cloud infrastructure, and help shape the roadmap.
• Build the monitoring, logging and alerting that let us find problems before customers do.
• Lead the hardest incidents and the follow-up work that keeps them from coming back.
• Review infrastructure code, set the standards and mentor the engineers around you.
• Work alongside engineers and peer teams across the company. We're growing fast, so you'll pitch in wherever infrastructure can unblock the work.

Benefits

• Comprehensive health, dental, and vision coverage.
• Generous paid time off and holiday schedule.
• 401(k)
• Opportunities for training and professional growth.
• The opportunity to do your life's work in a dynamic and creative environment with like-minded individuals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed