Staff Assistant

Alachua County•Fl, FL

About The Position

This is responsible, moderately complex office work involving a variety of clerical, secretarial, and general office tasks. The employee is expected to perform tasks independently that require some judgment. Work is performed under the direction of a higher-level supervisor and reviewed through conferences, reports, and observation of results. This is an emergency-essential classification: upon declaration of a disaster and/or emergency, employees in this classification are required to work. The position requires professionalism and a sense of urgency, along with a positive customer service focus and support for the County’s core values.

Requirements

High school graduation or equivalent, plus two years of general office/clerical and/or customer service experience, or an equivalent combination of related training and experience.
College coursework may substitute for experience on a year-for-year basis.
Applicants within six months of meeting the minimum education and experience requirements may be considered for trainee status.
Type at least 35 correct words per minute or successfully complete a word-processing skills test, as required by the position.
Successfully complete all applicable pre-hire and ongoing background checks.
Considerable knowledge of office practices and procedures.
Considerable knowledge of vocabulary, grammar, spelling, and punctuation for preparing and editing typed material.
Knowledge of departmental standard operating procedures, word-processing systems and keyboards, telephone etiquette, and office filing and tracking systems.
Skill in dealing with applicants, employees, and the general public.
Ability to plan and organize work effectively, follow oral and written instructions, write and organize correspondence, and proofread and correct typed materials.
Ability to establish and maintain effective working relationships and filing systems.
Ability to work independently on multiple tasks and projects and prioritize tasks.
Ability to write and organize reports and memoranda.

Responsibilities

Prepare departmental correspondence, reports, forms, agendas, and related paperwork.
Take and transcribe minutes as required.
Answer telephones and respond to complaints, inquiries, and requests from departmental and County staff and the general public.
Organize and maintain office or departmental accounts, records, and statistical data.
Receive, post, and distribute incoming office or departmental mail.
Schedule appointments for a superior and arrange travel schedules and reservations.
Establish and maintain filing systems; classify and code materials; locate and retrieve files and materials.
Prepare office or departmental materials for storage.
Serve as an office or departmental receptionist as required.
Perform assigned duties professionally and with a sense of urgency.
Align decisions with the County's core values and contribute to its organizational culture.