Staff Assistant
The Orthopaedic Institute•Gainesville, FL
•Onsite
About The Position
The Staff Assistant role is responsible for providing specialized administrative support and assistance to their Physician. The Staff Assistant performs a variety of clerical and administrative duties related to the delivery of patient care, including answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other duties as required in a fast-paced, customer-oriented clinical environment.
Requirements
- High School Diploma or equivalent
- Excellent customer service skills.
- Teamwork
- Comfortable working in fast paced environment.
- Ability to multitask
- Excellent communication skills, both verbal and written.
- CPT codes and ICD-10 coding
- Proficient with computer skills including experience with practice management software desired.
Nice To Haves
- Minimum one year customer service experience in a medical office environment preferred but not required
Responsibilities
- New Patient Interviews, Data Entry and Appointment Confirmations
- Surgery Authorizations and Scheduling
- Assist Physician with Coding
- Posting of all Surgery Charges and providing copy of OP report to the Billing Coordinator
- Assist the Physician with Patient calls (eg. Medication, questions, PT, disability forms, etc.)
- Oversee Physician’s schedule (eg. Clinic, surgery, meetings, ER call, and time off, etc.)
- Prepare Office Charts for clinic
- Maintain files and Medical records
- Coordinate Preparation of Pre-Op Orders
- Arrange payment plans for patient balances
- Schedule Tests (eg. MRI, EMG, Arthrograms, etc.)
- Oversee Receptionist Area on clinic days (eg. Patient flow, posting clinic charges, etc.)
- Work with Billing and Collections Dept. (review EOBs, data entry issues etc.)
- Oversee flow of Physician correspondence, requests for patient medical information and test results to be reviewed by Physician
- Manage individual Physician activities (re-credentialing, meetings, attorney conferences and depos, directly allocated payables, personal calls, mail, new applications, seminar courses, CME and travel)
- Prepare the hospital list for ER call Physician
- Assist Physician in MMI/PPI ratings
- Oversee medical records
- Train and Supervise receptionist
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
