Staff Assistant, Office of Educational Affairs

Tufts University • Boston, MA

2d

About The Position

The Office of Educational Affairs (OEA) facilitates and coordinates the MD educational program, including all aspects of curricular development and implementation as well as evaluation and assessment. The OEA also develops and manages medical education research, faculty development, and all programming across educational programs within the clinical skills center including simulation, standardized patient programming, and objective structured clinical evaluations. Clinical education occurs in every year of the medical education program; those occurring in the pre-clerkship phase of the curriculum are considered Clinical Programs within the OEA.

Requirements

• High School Diploma and 2-4 years of administrative experience
• Proficiency in Microsoft Office suite, including word processing, editing, graphics, spreadsheet, and database knowledge.
• Strong organizational and interpersonal skills.

Nice To Haves

• Bachelor's Degree with 1-3 years experience

Responsibilities

• Serves as primary contact for students, faculty, staff, and visitors to the Thompson Clinical Skills and Simulation Center (CSSC) and supports educational programming conducted there.
• Serves as initial contact and resource for internal and external customers; communicates on behalf of manager or other team members of the OEA to explain or disseminate information.
• Supports organization and operations associated with educational programming events at the CSSC, across educational programs that use the space (MD, PA, DPT, Dental, clinical affiliates, industry, etc).
• Investigates and works to resolve customer problems and concerns
• Recommends enhancements to improve department and customer service
• Assist with exam proctoring and exam administration for assessments conducted in the CSSC
• May handle confidential or sensitive information
• Provides administrative support and coordinates office operations:
• Orders and maintains office supplies, works with vendors and staff to maintain equipment
• Organizes and schedules appointments and meetings
• Recommends changes or enhancements to office operations or environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED