Staff Assistant to Director (Risk Management)

Chicago Park District • Chicago, IL

4d • Onsite

About The Position

The Staff Assistant to the Director of Risk Management provides administrative and secretarial support, handling complex assignments that require discretion, judgment, confidentiality, and problem-solving. The role serves as a primary contact for managers, employees, vendors, and patrons, providing excellent customer service and effective communication while addressing issues in accordance with company policies and procedures.

Responsibilities include managing phone and email inquiries; drafting and editing correspondence; scheduling appointments; maintaining digital and paper files; reconciling and processing invoices in Oracle; reviewing incident reports and retrieving data from SharePoint; gathering documents responsive to FOIA requests; supporting department project managers; preparing monthly reports; and communicating with Chicago Park District departments, the Workers’ Compensation TPA, and insurance brokers. Travel to Park District facilities, events, meetings, or court may be required.

The position is based at the South Shore Cultural Center in Chicago. Work is performed primarily in an office setting with a smoke-free environment, controlled temperature, and fluorescent lighting.

Requirements

• Bachelor’s degree in business administration, public administration, or a related field, plus at least one year of related administrative experience; an equivalent combination of training and experience is acceptable.
• Strong written and verbal communication skills.
• Ability to interact professionally with departmental personnel, staff, and the general public.
• Demonstrated expertise in Microsoft Outlook, Teams, Word, Excel, SharePoint, and PowerPoint.

Nice To Haves

• Personal vehicle for travel to and between Park District parks and facilities, court, or meetings.
• Proficiency in Spanish.

Responsibilities

• Serve as a primary point of contact between managers, employees, vendors, and patrons, emphasizing customer service and effective communication.
• Address issues in accordance with company policies and procedures.
• Manage phone and email inquiries and ensure timely responses.
• Draft and edit correspondence, schedule appointments, and maintain digital and paper files.
• Reconcile and process invoices in Oracle.
• Review incident reports and retrieve data from SharePoint.
• Gather documents responsive to FOIA requests.
• Assist department project managers.
• Prepare monthly reports.
• Communicate with Chicago Park District departments, the Workers’ Compensation TPA, and insurance brokers.
• Travel to Park District facilities, events, meetings, or court when required.

Benefits

• Competitive group insurance benefits, including health, life, dental, and vision plans.
• 13–20 days of paid vacation annually; 13 days in the first year.
• 12 days of paid sick time annually, with carryover from year to year.
• Four paid personal days per year.
• 13 paid holidays per year.
• 12 weeks of paid parental leave upon meeting FMLA eligibility.
• Pension plan through the Park Employees’ and Retirement Board Employees’ Annuity and Benefit Fund, covered by the State of Illinois’ Reciprocal Act.
• Voluntary Deferred Compensation Program supplemental retirement plan.
• Optional pre-tax programs.
• Transit benefits.
• Federal Public Service Loan Forgiveness Program eligibility.
• Free admission to most Chicago museums.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level