Staff Assistant to Director (Risk Management)

Chicago Park District•United States,

5d•Onsite

About The Position

The Staff Assistant to the Director of Risk Management provides administrative and secretarial support, handling complex assignments that require discretion, judgment, confidentiality, and problem-solving. The role serves as a primary point of contact for managers, employees, vendors, and patrons, and supports department projects, reporting, records, and communications. The position is based at the South Shore Cultural Center in Chicago. Travel to Park District facilities, events, and meetings may be required.

Requirements

Bachelor’s degree in business administration, public administration, or a related field, supplemented by at least one year of related administrative experience; or an equivalent combination of training and experience.
Strong written and verbal communication skills.
Ability to interact professionally with departmental personnel, staff, and the general public.
Demonstrated expertise with Microsoft Office products, including Outlook, Teams, Word, Excel, SharePoint, and PowerPoint.

Nice To Haves

A personal vehicle for travel to and between Park District parks and facilities, court, or meetings is preferred.
Proficiency in Spanish is preferred.

Responsibilities

Serve as a primary point of contact between managers, employees, vendors, and patrons, providing excellent customer service and effective communication.
Address issues in accordance with company policies and procedures.
Manage phone and email inquiries and ensure timely responses.
Draft and edit correspondence, schedule appointments, and maintain digital and paper files.
Reconcile and process invoices in Oracle.
Review incident reports and retrieve data from SharePoint.
Assist with gathering documents responsive to FOIA requests.
Assist department project managers.
Prepare monthly reports.
Communicate with Chicago Park District departments, the Workers’ Compensation third-party administrator, and insurance brokers.
Perform additional related duties as needed.

Benefits

Competitive group insurance benefits, including health, life, dental, and vision plans.
13–20 days of paid vacation annually; 13 days in the first year of employment.
12 days of paid sick time annually, with year-to-year carryover.
Four paid personal days per year.
13 paid holidays per year.
12 weeks of paid parental leave upon meeting FMLA eligibility.
Pension plan through the Park Employees' and Retirement Board Employees' Annuity and Benefit Fund, covered by the State of Illinois' Reciprocal Act.
Voluntary Deferred Compensation Program supplemental retirement plan.
Optional pre-tax transit program.
Eligibility for the Federal Public Service Loan Forgiveness Program.
Free admission to most Chicago museums.