Staff Assistant I

Mass General Brigham•Boston, MA

3d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Requirements

High School Diploma or Equivalent required
Administrative Assistant or Secretarial Experience 0-1 year preferred
Basic understanding of office procedures including filing, copying, scanning, printing and faxing.
Basic Proficiency in MS Office.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong customer service skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.

Responsibilities

Perform administrative duties for an individual, group, or department.
Prepare reports, meeting minutes and correspondence.
Create and edit documents, spreadsheets and presentations.
Manage schedules, arrange appointments and itineraries.
Coordinate meetings, travel, conference calls, and complete expense reports.
Answer and transfer phone calls.
Remain knowledgeable of business unit policies.
Maintain departmental files, records, and documentation.
Monitor and respond to emails, phone calls, and inquiries.
Assist with onboarding, training coordination, and employee record management.
Process purchase requests, invoices, and other administrative transactions.
Track departmental projects, deadlines, and action items.
Support compliance with organizational policies and procedures.
May make contacts of a sensitive, complex, and confidential nature.
May work for one or several department professionals, division heads, officers, or managers.
Entry-level support role; performs routine tasks as directed and under close supervision.