Staff Assistant I

Mass General Brigham•Boston, MA

2d•Onsite

About The Position

Performs basic to general secretarial or clerical duties related to the department functions. Receives telephone calls and personal callers, handling inquiries independently or directing to another party. Receives incoming mail and email; answers routine correspondence. Maintains daily calendar and makes appointments. Types letters, runs reports, maintains or assists in maintaining files and records. Other related items as required. This is an entry-level support role.

Requirements

High School Diploma or Equivalent required
Administrative Assistant or Secretarial Experience 0-1 year preferred
Basic understanding of office procedures including filing, copying, scanning, printing and faxing.
Basic Proficiency in MS Office.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong customer service skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.

Responsibilities

Perform administrative duties for an individual, group, or department.
Prepare reports, meeting minutes and correspondence.
Create and edit documents, spreadsheets and presentations.
Manage schedules, arrange appointments and itineraries.
Coordinate meetings, travel, conference calls, and complete expense reports.
Answer and transfer phone calls.
Remain knowledgeable of business unit policies.
Maintain departmental files, records, and documentation.
Monitor and respond to emails, phone calls, and inquiries.
Assist with onboarding, training coordination, and employee record management.
Process purchase requests, invoices, and other administrative transactions.
Track departmental projects, deadlines, and action items.
Support compliance with organizational policies and procedures.
May make contacts of a sensitive, complex, and confidential nature.
May work for one or several department professionals, division heads, officers, or managers.
Entry-level support role; performs routine tasks as directed and under close supervision.