Staff Accountant
About The Position
As our Staff Accountant, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results. Ensure smooth, efficient operations aligned with brand standards. Identify opportunities for innovation and continuous improvement. Deliver consistent, high-quality results in a fast-paced environment. Deliver exceptional service rooted in passion for hospitality. Anticipate needs and respond with a solutions-first mindset. Create memorable, personalized experiences for every guest. Work collaboratively across teams to achieve shared goals. Communicate effectively and contribute to a positive work environment. Support a culture of respect, energy, and accountability. Follow all company policies, safety standards, and procedures. Maintain accuracy in processes, reporting, and documentation. Uphold a culture of accountability and operational excellence.
Requirements
- Basic understanding of accounting principles and practices including GAAP.
- Proficiency in accounting software and Microsoft Office Suite, especially Excel.
- Ability to work independently as well as in a team environment.
- Good communication skills and professionalism.
- Ability to manage time effectively and meet deadlines.
- Knowledge of accounting systems and compliance
- Strong organizational and administrative skills.
- High school diploma or equivalent required
Nice To Haves
- Bachelor’s degree or equivalent experience preferred
Responsibilities
- Prepare billings for groups and clients.
- Assist with collection of payments and document all collection efforts; promptly communicate any collection concerns to the Director of Finance (DOF).
- Ensure timely posting of payments.
- Maintain communication with other operational departments.
- Assist with credit applications for approval by the DOF and General Manager (confirm use of HCA, if applicable).
- Maintain organized Accounts Receivable (AR) files.
- Participate in periodic credit meetings as needed, but no less than once per month.
- Assist with preparation monthly statements for groups and clients.
- Respond promptly to credit card chargeback and retrieval requests, and inform the DOF of any issues.
- Respond in a timely manner to guest billing requests and inquiries.
- Ensure overall guest satisfaction.
- Work on A/P processing
- Work with corporate A/P to ensure statements are reviewed and balanced
- General Cashiering duties balancing daily cash and F&B tips
- Support with Income Audit process
- Assist with reconciliations within the Finance Department.
Benefits
- Medical, Dental & Vision Insurance
- Company-paid Life and AD&D Insurance
- Short-Term and Long-Term Disability Coverage
- 401(k) Retirement Plan with Company Match (where applicable)
- Paid Time Off & Paid Holidays
- Hotel Room Discounts across our global portfolio
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
