SSO Infrastructure Engineer (Puerto Rico)

RTX•Santa Isabel, PR

4d•Remote

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: What You Will Do Provide infrastructure server support for a variety of SSO tools such as PingFederate, PingAccess, PingDirectory, SiteMinder, Revere Proxy, and new emerging technologies. Collaborate with cross-functional team to deploy systems for SSO solutions. Assist with troubleshooting of user issues related to SSO infrastructure and software systems. Develop documentation, workflow diagrams, and assist with the creation of test scripts as needed. Understand and work with the team to resolve technical and non-technical problems. Participate in production support for any incidents. Identify and communicate risks/issues and provide recommendations on potential fixes. Follow precise processes and procedures to ensure compliance with RTX security policies, server hardening, government requirements, industry standards, and internal organizational mandates. This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Requirements

A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience
5+ years of hands-on experience with technical design development and integration of Linux based SSO systems with demonstrated success in project delivery.
3+ years of significant server deployment experience with PingFederate, PingAccess, and PingDirectory.
Working experience with Red Hat Linux operating system.
Experience with scripting languages such as Bash, Python, JavaScript, and Perl.
Prior experience integrating SSO products in complex environments.
Prior experience with SiteMinder, LDAP, Active Directory, Privileged Access, and MFA.

Nice To Haves

Solid understanding of Disaster Recovery, Backup systems and methods.
Red Hat Satellite 6 Identity organization management.
Strong communication and analytical skills to be able to troubleshoot issues.
Excellent verbal, written and interpersonal communication skills.
Superb planning and organizational skills.
Adaptability and multi-tasking; experience working in a fast-moving environment.

Responsibilities

Provide infrastructure server support for a variety of SSO tools such as PingFederate, PingAccess, PingDirectory, SiteMinder, Revere Proxy, and new emerging technologies.
Collaborate with cross-functional team to deploy systems for SSO solutions.
Assist with troubleshooting of user issues related to SSO infrastructure and software systems.
Develop documentation, workflow diagrams, and assist with the creation of test scripts as needed.
Understand and work with the team to resolve technical and non-technical problems.
Participate in production support for any incidents.
Identify and communicate risks/issues and provide recommendations on potential fixes.
Follow precise processes and procedures to ensure compliance with RTX security policies, server hardening, government requirements, industry standards, and internal organizational mandates.