SRM eCommerce Senior Field Manager

Mars•Franklin, TN

About The Position

The SRM eCommerce Senior Manager (T3) serves as the primary strategic architect and commercial expert driving pricing, promotion, and portfolio coherency across our digital commerce ecosystem, including key pure-play and omnichannel retail partners. Reporting to the SRM Field Lead, this role leads the development of specialized ecommerce revenue strategies—such as digital price-pack architecture, iMAP compliance, and digital trade spend efficiency—while co-piloting Joint Business Planning (JBP) to maximize mutual profitability. By democratizing advanced digital toolkits and leading performance deconstruction across both online and offline platforms, this position builds cutting-edge capability within the field sales teams to accelerate omnichannel growth.

Requirements

6-8 years of working experience and/or internship experience in a related field
3-5 years experience in SRM
Four-year college degree
Experience demonstrating advanced problem-solving and analytical capabilities in a cross-functional team environment
Strong Excel skillset for data manipulation and analysis.
Effective communication and collaboration skills to work with internal and external teams
Proactive and service-oriented mindset to drive continuous improvement in trade processes.

Nice To Haves

1–3 years of hands-on experience in Ecommerce/Digital Commerce, showing a deep understanding of omnichannel pricing, digital promotional execution, and platform KPIs.

Responsibilities

Drive specialized digital price-pack architecture, tail-SKU strategies, and promotional plans optimized specifically for pure-play ecommerce (e.g., Amazon, Chewy) and omnichannel retailers to maximize digital shelf margins and minimize channel conflict.
Design and execute advanced digital trade investment frameworks, margins, and cost-to-serve models for e-retailers, maximizing ROI and optimizing commercial terms across complex digital ecosystems.
Develop customer-specific margin roadmaps and trade terms frameworks to offset digital cost-to-serve dynamics, ensuring long-term sustainable profit pools for both the organization and the customer.
Partner closely with sales teams to elevate Joint Business Planning (JBP) and annual business planning from tactical transactions to strategic commercial partnerships, utilizing scenario modeling and analytics to drive mix accretion and customer margin roadmaps.
Lead the local deployment of the STAR promotional optimization process, establishing data-driven feedback loops to monitor execution, manage "dial for dollars" routines, and identify commercial upside opportunities.
Co-pilot and implement optimized trade investment and trade terms execution at the customer level, ensuring full alignment with national guardrails while maximizing ROI on trade spend.
Lead comprehensive decomposition of performance drivers across channels, translating complex insights into actionable commercial recommendations for sales and SRM leadership.
Input into efficient SKU prioritization, physical/digital shelf assortment strategies, and targeted brand launch initiatives in collaboration with marketing and sales strategy to drive structural margin improvements.
Act as the primary champion for embedding SRM digital capabilities (including Salesforce and Anaplan platforms) into field sales routines to democratize forecasting, planning, and tracking data.
Operate as the central connection point to synthesize pricing, promo, and digital strategies across internal SRM teams, sales capabilities, business management, and major retail partners.