engineer lead, SRE - ST

Starbucks Coffee Company•Nashville, TN

7d•$134,900 - $224,900•Hybrid

About The Position

The SRE Engineering Lead will lead the reliability, availability, and performance of critical Starbucks technology platforms. This role will build and develop the SRE team, establish reliability and observability standards, drive automation and operational improvements, and partner across engineering teams to ensure systems are resilient, scalable, secure, and ready for peak business demand.

Requirements

8+ years of experience in software engineering, systems engineering, site reliability engineering, cloud engineering, or platform engineering.
2 years of leading teams of four or more software developers
Bachelor’s degree in Computer Science or related field

Nice To Haves

Strong experience building and operating reliable distributed systems at scale.
Expertise in cloud platforms including AWS and/or Azure.
Experience with Kubernetes, Docker, container orchestration, and cloud-native architectures.
Deep understanding of reliability engineering principles including: SLIs, SLOs, Error Budgets, Capacity Planning, Availability Engineering, Chaos Testing, Disaster Recovery, Performance Engineering.
Experience implementing observability platforms such as Datadog, Splunk, Grafana, New Relic, Dynatrace, OpenTelemetry, or equivalent.
Strong automation and software engineering skills utilizing Python, Go, Java, PowerShell, Bash, or similar languages.
Experience with Infrastructure as Code solutions such as Terraform, CloudFormation, or Pulumi.
Experience with CI/CD and deployment platforms.
Deep knowledge of networking fundamentals, DNS, load balancing, and distributed systems design.

Responsibilities

Own Reliability: Drive system availability, performance, resilience, and operational readiness.
Engineer for Scale: Automate operations, strengthen observability, and reduce recurring issues and toil.
Lead SRE Excellence: Build the SRE team and establish standards for incident management, SLOs, capacity, and recovery.

Benefits

Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time (accrued at 1 hour for every 25 hours worked).
Eight paid holidays.
Two personal days per year.
401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Incentivized emergency savings.
Financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources.
Access to other educational opportunities.
Backup care.
DACA reimbursement.