Sr Warehouse Management Systems Analyst

Ulta Beauty, Inc.•Dallas, TX

6d•Onsite

About The Position

The Sr (Senior) Warehouse Management Systems (WMS) Analyst is a strategic technical leader responsible for driving operational excellence across Distribution Centers (DCs), Fulfillment Centers (FFCs), and Market Fulfillment Centers (MFCs). This role oversees the configuration, deployment, and performance of supply chain execution systems—including WMS, LMS, Slotting, WES/WCS, and ERP integrations. The Senior Analyst leads systemic triage, supports compliance efforts, and collaborates with cross-functional teams to solve complex technical and operational challenges. Reporting to the Warehouse Management Systems Manager, this role serves as a subject matter expert (SME) in systems performance, issue resolution, and process optimization. The Senior Analyst mentors junior team members, provides direct systems support to the DC network, and ensures efficient, compliant, and scalable logistics operations.

Requirements

Bachelor’s degree in Information Technology, Supply Chain Management, or related field.
5+ years of hands-on experience with supply chain systems such as Manhattan WMS, SAP, ERP, and WES/WCS.
Advanced SQL proficiency and strong understanding of relational databases.
Strong communication and presentation skills with the ability to translate technical content for business stakeholders.
Experience supporting SOX-compliant environments, including inventory control and access provisioning.
Proven ability to lead complex projects and support cross-functional initiatives with minimal supervision.
Experience integrating WMS with ERP systems and managing data flow across platforms.
Familiarity with warehouse execution technologies like Put-to-Light, Voice Pick, and RF solutions.
Background in Lean, Six Sigma, or process improvement frameworks in a distribution environment.
100% onsite in a distribution center environment
Willing to travel up to 5% annually for support and training across sites.
Must be able to spend extended periods observing processes on the warehouse floor
Participation in a rotating on-call schedule required

Responsibilities

Lead deployment, configuration, and ongoing support of WMS, LMS, Slotting, WES/WCS, and ERP systems across DCs.
Drive resolution of high-impact systemic issues, leading bridge calls and root cause analysis efforts.
Collaborate with leadership to align technology capabilities with operational strategy and efficiency goals.
Provide expert systems insight and guidance in cross-functional projects, audits, and network-wide initiatives.
Mentor and support junior analysts, fostering continuous technical development across the team.
Manage and optimize systems capabilities, ensuring robust end-user experience and operational uptime.
Lead triage and root cause analysis efforts for incidents impacting distribution performance.
Oversee SOX compliance activities, including quarterly user access reviews and inventory sync documentation.
Lead and execute multi-site Warehouse Management Systems projects—from scoping and planning through implementation and post-launch support.
Act as the primary UAT lead for testing system changes, enhancements, and deployment validation.
Maintain and update system process documentation, best practices, and DC reporting analytics.
Analyze help desk ticket trends and prioritize issue resolution across platforms.
Collaborate with vendors and IT for escalations and long-term systems improvements.
Model collaborative problem solving and lead with influence across operations, IT, and corporate functions.
Demonstrate strong communication and documentation skills to ensure transparency and continuity in project and support efforts.
Provide peer leadership and reinforce a culture of accountability, continuous improvement, and team learning.
Position yourself for future leadership roles by building enterprise perspective, driving cross-functional solutions, and demonstrating effective mentoring, communication, and project ownership.