Sr. UX Visual Designer, Enterprise and Emerging Design

Amazon • San Francisco, CA

12d

About The Position

We're seeking an innovative Senior Visual UX Designer to help us expand Alexa's
capabilities to help people lead healthier more fulfilling lives. In this role,
you'll work with a blend of visual and voice interfaces to help customers access
the information and services they need to be at their best—transforming
technology used at home and on the go into intuitive, personal experiences.

In this role, you’ll lead the end-to-end design process for complex features and
products—starting with early-stage concepts that help stakeholders and leaders
deeply understand the customer experience, while collaborating closely with
engineering throughout execution.

You’ll partner with designers across Alexa to adopt and extend existing design
systems. As you create new patterns and uncover best practices, you’ll
contribute to Figma libraries and share learnings with the broader team.

We’re looking for someone with strong visual design skills who can deliver
production-level, highly polished visual designs and assets. You should be
highly proficient with industry-standard visual design tools (e.g., Figma and
related prototyping and asset workflows), with a sharp eye for typography,
layout, motion, and detail.

You’ll also incorporate insights from relevant Alexa research, conduct hallway
testing, and run user research to inform and validate decisions.

Throughout, you’ll collaborate with peer designers, product and tech owners,
marketing, solutions architects, and business development to ensure the customer
remains at the center of decision-making. This role offers opportunities to
expand your craft, grow your influence, and deliver best-in-class experiences
for both businesses and end customers.

In this role, you'll support a product that is still in its early stages. You'll
design net-new concepts that make life more enjoyable for our customers, dream
up new ways of solving long-standing problems, and partner with solutions
architects, tech teams, and business development to refine our product offerings
and secure new commitments from our business partners. One week you might run
user research to test how customers interpret and respond to the experience
you're designing while another week you might partner with a solutions architect
to build a working prototype for a conversational experience. No matter what,
you'll operate with ownership and autonomy throughout your day.

The Devices & Services Experience Design (DxD) team leads user experience and
industrial design innovation across Amazon's device portfolio, including Echo,
Fire TV, Fire Tablets, Alexa.com, and related mobile apps. Our team works at the
intersection of design, product and engineering, creating meaningful hardware
and software experiences that enhance customer lives. We believe in storytelling
and thinking holistically to craft the "why" behind everything we ship.

Requirements

• 7+ years of design experience
• Have an available online portfolio
• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience in delivering design solutions for projects of large scope and complexity

Nice To Haves

• Experience defining and maintaining design patterns and UX standards
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience designing in an agile development environment
• Ability to read, understand, and consult on client-side engineering to extend design systems
• Experience delivering production-level, highly polished visual designs and assets — with strong expertise in typography, layout, iconography, interaction, and visual systems across platforms — that are fresh, simple, elegant, and exceedingly usable.

Responsibilities

• Lead the end-to-end design process for complex features and products
• Partner with designers across Alexa to adopt and extend existing design systems
• Contribute to Figma libraries and share learnings with the broader team
• Incorporate insights from relevant Alexa research, conduct hallway testing, and run user research to inform and validate decisions
• Collaborate with peer designers, product and tech owners, marketing, solutions architects, and business development

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed