UX Designer, Alexa Enterprise

Amazon • Sunnyvale, CA

4d • Remote

About The Position

We're seeking an innovative UX Designer to join us in expanding Alexa's capabilities that help people lead healthier, more fulfilling lives. In this role, you'll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their best—transforming technology used at home and on the go into intuitive, personal experiences.

Requirements

• 3+ years of delivering design solutions as a UX designer or interaction designer experience
• Have an available online portfolio

Nice To Haves

• 2+ years of mass-market consumer web / mobile products experience
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

Responsibilities

• Participate in the end-to-end design process for complex features and product.
• Develop early-stage concepts that help stakeholders and leaders deeply understand the customer experience.
• Collaborate with engineers throughout the design process.
• Routinely partner with designers across Alexa to both adopt and extend existing design systems.
• Contribute to Figma libraries and share what you've learned with your peers as you develop new patterns and uncover best practices.
• Incorporate insights from relevant Alexa research.
• Conduct hallway testing.
• Participate in user research to inform and validate your decisions.
• Partner with peer designers, product and tech owners, marketing, solutions architects, and business development to ensure the customer remains at the center of our decision-making.
• Design net-new concepts that make life more enjoyable for our customers.
• Dream up new ways of solving long-standing problems.
• Partner with solutions architects, tech teams, and business development to refine our product offerings and secure new commitments from our business partners.
• Run user research to test how customers interpret and respond to the experience you're designing.
• Partner with a solutions architect to build a working prototype for a conversational experience.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed