Sr. Treasury Services Representative

NYU Langone Health • New York, NY

5d • $53,294 - $66,780

About The Position

NYU Langone Health is seeking a Sr. Treasury Services Representative to independently resolve and analyze accounts and payments to ensure accurate, timely processing of payments to patients and special accounts. The representative calculates and reports monies received, identifies accounts requiring follow-up, and works to reduce unidentified payments in accordance with departmental and Medical Center guidelines. The role also responds to requests from authorized representatives.

The position supports cash operations through daily payment processing, deposits, reporting, reconciliation, research, and cash analysis. The representative works with banks and internal departments as needed and uses PeopleSoft and other reporting systems to analyze receipts, payments, and cash transactions. The role requires a hands-on operational approach, analytical judgment, strong organization, and effective communication across a complex organization.

Requirements

• Bachelor's degree preferred and/or at least 1–3 years of related work experience.
• Proficiency with PCs and Microsoft Office software, including Word and Excel.
• Excellent organizational, communication, and time-management skills.
• Ability to multitask.
• Ability to examine processing problems analytically and develop practical solutions.
• Ability to work independently and exercise impartial, unbiased judgment.
• Ability to work effectively across organizational levels in a large, complex, matrixed organization and with diverse senior administrators.
• Integrity, reliability, openness, and a relationship-building approach grounded in teamwork, trust, and honesty.
• Commitment to excellent customer service and quality.
• Ability to balance strategic perspective with attention to detail.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Associate degree.
• At least 5 years of similar or related experience with a not-for-profit or healthcare organization.
• Ability to prioritize work assignments to maintain effective department operations.
• Effective verbal and written communication skills.
• Knowledge of the Microsoft Office Suite and Internet Banking System.

Responsibilities

• Prepare cash and accounts payable reports.
• Print and distribute payroll and accounts payable checks.
• Process stop payments, global payments, and ACH transfers.
• Investigate checks and ACH transactions and conduct research requested by departments.
• Review and process JPoint web transactions and bank deposits daily.
• Ensure cash and check bank deposits are fully processed each day.
• Maintain a log of daily receipts.
• Maintain the daily cashier reconciliation recap and report discrepancies to management.
• Receive daily mail receipts that have been balanced and stamped for deposit, and verify receipt.
• Process insurance refund checks with remittance advice for direct mailing to payers.
• Liaise with banks regarding cash operations and follow up on requests as necessary.
• Use PeopleSoft and other reporting systems to generate reports and analyze cash receipts, payments, and other cash transactions.
• Perform cash analysis and reconciliations, and report daily cash positioning to management.
• Independently resolve and analyze accounts and payments to ensure accurate and timely payment processing.
• Calculate, tabulate, collate, and report monies received so they can be properly receipted.
• Identify accounts requiring follow-up and work to reduce unidentified payments.
• Respond to the needs and requests of authorized representatives while following departmental and Medical Center guidelines.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level